Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,597 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the van and service. Thanks”

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Posted 12 years ago

Thank you for your feedback, we hope you return to Global Vans with further van leasing opportunities.

Posted 10 years ago

“Have used you on several occasions and will be in the near future.”

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Posted 12 years ago

Thank you for returning to us with further new van business.

Posted 10 years ago

“Rachael was extremely helpful. She kept me informedthe whole time with regular phone calls and e-mails. I found Rachael very pleasant to deal with.”

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Posted 12 years ago

Thank you for your review. Rachael is very happy with such great feedback please recommend us to your colleagues for van leasing deals

Posted 10 years ago

“Make paperwork process quicker and use 1st class recorded postage for documents woulnd increase performance.”

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Posted 12 years ago

Thank you for your feedback. We send our van leasing documents to our customers first class and provide a freepost envelope for them to be returned.

Posted 10 years ago

“Fast, reliable and friendly”

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Posted 12 years ago

Thank you for your great feedback, we hope you return to global vans.

Posted 10 years ago

“The mark of a good company is when something goes wrong and how it's dealt with. Plylining/tow bar not done but quickly arranged to be fitted at my address- TOP MARKS!!”

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Posted 12 years ago

We're glad we porvided you with a great service. We hope you return to Global Vans with further van leasing opportunities.

Posted 10 years ago

“Very Satisfied with alround service.”

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Posted 12 years ago

Thank you for your great review, we hope you return with further business for Global Vans

Posted 10 years ago

“Very good sales team. Lack of information regarding breakdown cover and vehicle warranty. Appear to lose interest once vehicle sold.”

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Posted 12 years ago

We apologise for any informaton you did not receive, we hope you received great service from our Global Vans administration team after point of sale.

Posted 10 years ago

“Brilliant, Easy, couldn't be better!!”

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Posted 12 years ago

“Excellent service. Thank You.”

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Posted 12 years ago

“Do not believe you should pay in full days before delivery.”

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Posted 12 years ago

Thank you for your feedback. In order for us to keep using our dealerships to supply new vans, we need to pay them prior to delivery.

Posted 10 years ago

“Communication about progress of my order could have been better. Car had stuff missing form air con which made it rattle badly. Easily refitted but should have been dealt with before delivery.”

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Posted 12 years ago

We apologise for the problem with the air con at point of delivery, but we are pleased this issue is now resolved. We hope you will return to Global Vans for your next van lease

Posted 10 years ago

“Everything went well, but found some answers to questions weren't directly answered. I.e still have no answer about log book and never got a receipt for payment. But overall was happy.”

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Posted 12 years ago

We apologise for any lack in communication, but we are very please you have had a good overall experience with Global Vans.

Posted 10 years ago

“Seems to be a lack of communication between some of your staff.”

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Posted 12 years ago

Thank you for your feedback, we have taken this on board and Global Vans will address this issue

Posted 10 years ago

“One gets very concerned with interne purchases where the name of the company or parnership keeps changing. This must put some customers off. Otherwise a very slick operation. Many thanks.”

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Posted 12 years ago

Thank you for your feedback, we hope you will return to us for further van leasing opportunities.

Posted 10 years ago

“Have already recommended you to colleagues”

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Posted 12 years ago

Thank you for recommending us for van leasing

Posted 10 years ago

“Very Happy”

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Posted 12 years ago

“Good service, helpful”

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Posted 12 years ago

Great feedback, thanks for using Global Vans we look forward to helping with your next van leasing deal

Posted 10 years ago

Global Van Solutions is rated 4.7 based on 2,597 reviews