Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,749 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shockingly Poor Aftersales Service. Promises of contact, but no followthrough. When things go wrong they blame and try to shift responsibility. Both vehicle manufacturers and Finance companies expressed dissatisfaction about the service we received from GlobalVans and have started their own investigations into the mishandling.”

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Posted 2 years ago

Hi Angus, thank you for your feedback. I understand you've had a technical issue with one of your vehicles. The manufacturer should cover the problem under warranty. As standard you wouldn't automatically get a courtesy vehicle from the service centre, we would always recommend a maintenance contract with a replacement vehicle if this is important to you. We will of course try to help as much as we can, I've asked our aftersales dept. to contact you.

Posted 2 years ago

“Dan Bond was incredibly helpful, personable and reliable in finding me a van. He listened to my requirements and found me the perfect, affordable van which has just been delivered fresh out of the factory. The whole process was super easy, thanks Dan!”

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Posted 2 years ago

“We got a good deal and our Van was delivered within 2 weeks. Thank you Gavin and the team.”

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Posted 2 years ago

“Vans delivered as agreed - Thanks Dan Bond.”

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Posted 2 years ago

“Robert was really helpful and would highly recommend”

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Posted 2 years ago

“Elliot was fantastic, answered any questions I had and went above and beyond to find the best deal that suited me. Elliot was easy to rely on, always called me back on time and always doi g what he could to help, and now I have the perfect van at a great deal. Thanks again”

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Posted 2 years ago

“I was served by Charlie Ridler and he was absolutely great person to talk to and service to get everything arranged was absolutely perfect. Definitely will have business again with Charlie and this company”

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Posted 2 years ago

“Our experience with Global Vans was a very pleasant experience. Elliott Watts was very professional and thorough with our application. He kept us informed and up to date with the process. Excellent service and result.”

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Posted 2 years ago

“Called Global vans after being let down rotten by Vanarama, my call was taken by a very helpful & polite lad called ‘Cory Jones’ who dealt with my order superbly. Love my new van, would definitely recommend Global vans to anyone looking to lease a van.”

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Posted 2 years ago

“Had to purchase 3 X medium vans for my company. Dealing with Global Vans made this easy from quotation through to delivery and after sales care. Very efficient and professional.”

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Posted 2 years ago

“Great service as always, Cory makes getting a new van easy!”

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Posted 2 years ago

“Very helpful when most needed, honest and friendly approach. Able to answer all questions when asked and in a prompt manner. 5 Star Service! :)”

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Posted 2 years ago

“Marc P was very helpful throughout the whole process. Due to circumstances out of Global Vans control the order took 14 months, however Marc ensured that the original prices were honoured. I'm delighted with the van and would recommend Global Vans to other trades.”

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Posted 2 years ago

“Amazing experience,15 day time i have got new van, I really appreciate Senior Sales Consultant Shaun Lack, Sale support Kate Hughes, Account assistant Louise Martin. Very helpful professional Team. Thank you Global Van *****”

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Posted 2 years ago

“Recommend.. best price on market”

Global Van Solutions 5 star review on 15th September 2022

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Posted 2 years ago

“Saw your advert on Facebook was very easy to fill out the form look forward to hearing from you”

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Posted 2 years ago

“Order a Nissan van. Deposit was taken and then very difficult to contact. Kept delaying eventually after 3 months they decided to put the price up. After I refused it took them another month to refund me.”

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Posted 2 years ago

Hi Haroon, thank you for your feedback. I understand the finance had to be requoted for a different contract period which changed the payments. We then cancelled the order and refunded your deposit. I hope we can supply you again in the future.

Posted 2 years ago

“Global vans were good on cost politeness and efficient. Would highly recommended them”

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Posted 2 years ago

“Was very happy with the service and professionalism of mark I am so happy to have my new van”

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Posted 2 years ago

“Jason was a delight to deal with - very straightforward and efficient. We'll certainly be back in touch for our next van”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,749 reviews