Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,723 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Global Van staff, (Connor) who attended to me was patient, professional and proficient. He was also very informative in the sense that he explained everything to me in great detail. This enabled me to make an informed decision. During and after every session on the phone with him, I always felt exceptionally valued and important.”

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Posted 7 months ago

“Really happy with the service Andy provided, was clear, concise & very patient. Thanks again Andy!”

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Posted 7 months ago

“Bought a brand new Transit van from Global Vans. It arrived filthy / covered in dust, had damage to the rear doors that had obviously been professionally repaired that was not noticeable until it was cleaned. The van is a metallic magnetic colour so now everytimne its clean and the light shines on it you can spot the repaired dent / damage a mile off. Global vans offered absolutely zero help after the van had been signed for regarding this. All in all an absolutely terrible experience. Will never use this company again. Do yourselves a favour and go elsewhere, they are simply interested in the sale and nothing else. Completely ruined the experience of purchasing my first new vehicle. The van also arrived the wrong size although I should have noticed that on the paperwork sooner, even though it was specified countless times that I required a LWB not a MWB. Never again.”

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Posted 7 months ago

Hi, thank you for your feedback. I can see you took delivery of your Transit in November 2023, the next contact I can find is in February 2024, we sent you a aftersales form to complete but didn't receive it back. If we can be of any more help please complete the info requested.

Posted 7 months ago

“Absolutely great service. John Misljen has been super helpful and got me a great deal. Many thanks”

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Posted 7 months ago

“Ryan helped me source a new Citroen Dispatch on a great deal”

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Posted 7 months ago

“Global vans were great really helpful , I would definitely recommend them. and the sales Representative who I dealt Christian was excellent.”

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Posted 7 months ago

“Great value lease and quick delivery, Kevin was always on hand to answer any questions and my new Ford Ranger was delivered when expected - perfect!”

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Posted 7 months ago

“Dealt with Stewart and the process was easy. Thanks for sorting the new van!”

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Posted 7 months ago

“Quick, responsive, reasonable on price. Shaun Lack was my account manager, his 'no mucking about' attitude made working with him a pleasure. We had an issue with a small dent in one of the vans delivered and the response from Global was exemplary. Even with that small issue I placed an order for a 2nd van and will order more”

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Posted 8 months ago

“I would not hesitate to recommend Global Vans. I dealt with Kevin Dixon, who helped identify the best vehicle for my requirements and managed to source one in just 3 weeks when no-one else could find one! Will definitely be back for more.....”

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Posted 8 months ago

“Thanks to Brahim for sorting out our new van. Was very knowledgable on the vans they had and what worked best for me and my business. Thanks again”

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Posted 8 months ago

“Just gotta give a shoutout to Justin (ext. 104) at Global Vans. Leasing a Ford Transit Custom can seem complicated, but Justin made it super smooth. There was a bit of a hitch with the order, but Justin caught it way ahead of time and totally fixed it. Real lifesaver! Definitely ask for him if you're looking for a new van.”

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Posted 8 months ago

“dealt with isaac all through the process and was amazing can't recommend him enough and if and when i need another van he will be my first call”

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Posted 8 months ago

“John M at global Van solutions has been amazing from the first conversation we had. he has made the process easy and look forward to working with him again for further vans highly recommended.”

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Posted 8 months ago

“PLEASE avoid this company!! Absolutely disgraceful! Supposed to have the van beginning of may. Given a delivery date and then nothing… emailed, called to try and get some communication and a response. To then get constant lies of the next delivery date. Well we are now on the ‘definite’ delivery day and nothing!! My partner is self employed and has been relying on this van to arrive, this has now caused loss of earnings, affected his mental health and loss of clients. This will be taken further. Disgusting. Avoid like the plague! Worst customer service we’ve ever known and extremely untrustworthy.”

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Posted 8 months ago

Hi Leah, thank you for your feedback. I can't see any customer records under your name, could I please ask that you email sales@globalvans.co.uk with your order number or name that the van was ordered in and i'll investigate further.

Posted 8 months ago

“Darren Watkinson made things very easy. Unfortunately I chose a different path to follow, sorry Darren. No hard sell, honest information and extremely polite. Will recommend him and his company to anyone looking for commercial vehicles. Doug Ferguson.”

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Posted 8 months ago

“Second time dealing with Sid @ Global vans. 5 star service with all requests from start to finish.”

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Posted 8 months ago

“Just leased a Ford Ranger for my business, and Brian made the whole experience fantastic. Knowledgeable, patient (answered all my questions!), and found the perfect truck for my needs. Even got a great deal! Highly recommend Brian - leasing a truck was a breeze thanks to him!”

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Posted 8 months ago

“Isaac at Global Vans is a fantastic sales manager who always goes the extra mile for his customers. He recently helped me order and receive two new company vehicles in record time, with no issues or delays. He was friendly, professional, and responsive throughout the whole process. Even after he had done his part, he was still available and willing to answer any questions I had about the ongoing process, even if they were related to aspects of the transaction that were out of his hands. He truly cares about his customers and their satisfaction. I highly recommend Isaac and Global Vans for anyone looking for a great deal and a great service.”

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Posted 8 months ago

“Thank you for sorting out our new van for our business. Charlie Conway was very helpful throughout the process and we will be recommending Global Vans to others!”

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Posted 8 months ago

Global Van Solutions is rated 4.7 based on 2,723 reviews