“Any time I have placed an order or query, these guys have been fantastic. They’re customer service is paramount to them. The Glasgow Distillery value your purchase, no matter how large or small it is. We will, most certainly, be regular customers.”
“Service has always been very good and the initial teething problems with delivery dates on the first release have all been resolved. The story continues wishing 1770 all the best for the future”
“The box used for delivery didn't seem so secure if I'm honest but otherwise really happy with how all the items were securely packaged! Plus really quick delivery times! Amazing!”
“Had a problem with a online order Rachel sorted this out very quickly to my satisfaction.
Love the maker oak aged gin and new addition of the mulberry gin”
“Ordered twice from online store. First delivery exactly what i asked for and quickly dispatched. 2nd order not what i ordered and considerably less in monetary value to the price i paid for the items i received. I telephoned and emailed and had not a single person come back to me so for that reason depsite loving Makar gin i need to score you two.”
“Easy to order from a good website. Product excellent which is why this is by no means my first order. Special deal good value. My only criticism is the carrier which you use. This is not my first difficult experience. The problem is that the carrier only gives a whole day delivery time. Very time wasting for the customer. During the Covid pandemic I have experience of most other carrier. Most will give a two hour delivery slot but even a morning or afternoon slot would be a great advantage.”
“Very impressive delivery service. Whisky to die for- so delicious and really reasonably priced. Lovely you sent free mixers with my rum and scotch. Much appreciated.”
“I can't complain about Glasgow Distillery, however I'm most unhappy with your choice of courier. On Thursday 15 October UPS notified me that delivery would take place on Friday 16 October. Since then I've had eight emails notifying me of a change in delivery date/time, and as at 1.05pm on 21 October, I still don't know when my package will be delivered. Thank goodness I ordered well ahead of the recipient's birthday.
I would have given 5 stars, but based on UPS' appalling service I can't.”
“Thank you all at Glasgow Distillery for a very pleasant shopping experience.
Not only was I able to view an extensive range of products but ordering was so simple and stress free (almost!). I did stress somewhat over which of your 1770 range I wanted to purchase first ha,ha.
My only other concern was making sure I didn't give my bank manager a heart attack!! Lol. Suffice to say, I shall return to purchase more of your range just as soon as he's recovered 😉 😀 😄.
Overall, this has been an excellent experience, I received my order within 2-3 days of placing it.
So now whilst I may not be able to be home in Bonnie Scotland, at least I'll have something extra special to remind me of home.
Thank you once again, keep up the good work and congratulations on such a perfect team working to create more than just another online shop, even in these most trying of times.
Kindest Regards, W. A. Hathaway.”
“Took part in the Glasgow Distillery Whisky tasting event online last week and found it an informative and fun event. Well presented by Camilo who was very knowledgable on his subject and the whiskies chosen were tasty.
However, I did feel it was slightly rushed as it was all over and done in just over an hour. I would have liked to have participated in a question and answer session for awhile afterwards.
All in all, a worthwhile event.”
