“Discount offered was good and package was dispatched quickly. Only issue was UPS did not have the option to pick parcel up from a collection point. As there’s one round corner from me and I wasn’t going to be home when delivery was made. The only option was to collect from their warehouse which is miles away. Are you not able to activate pick up point collection for people as not everyone is home Monday to Friday to take delivery? Luckily my wife had a day off and was able to take the parcel in at the second attempt or I would have had to return to sender”
“Glasgow Distillery produces my favourite gin- Makar. I noticed on special offer and ordered it along with a glass gift for someone and it was all delivered promptly and safely packaged. Great company to deal with.”
“Purchased the G52 Citrus Vodka and Banditti Rum. I’ve had the vodka before, really delicious and rum is a present for someone. Both delivered safely and at sale prices!”
“Unfortunately UPS sends out an incorrect email confirming delivery between 9.15 am and 13.15 automatically. UPS are aware that the system does this, but ignores it. So 4 hours of a day are wasted waiting for a delivery that is never going to happen. This happened with my first order made months ago and with this latest order.
Now Glasgow Distillery also know this and not only do nothing to prevent it, but also still retain UPS. Therefore their customer service and consideration is non-existent and whilst they make an excellent scotch it now sticks in my throat.”
“I have not received the product as yet it was due on Monday 27/09/2021 the courier is UPS I was sent an email telling me what time it would arrive it has still not turned up at my friend's address very disappointed It was a birthday present for my friend.”
“My husband and I met at University in Glasgow many moons ago. He is from Speyside, so a whiskey man. When I saw your oak aged gin, it was a definite must present for our 30th wedding anniversary - quirky and unusual - he loved it.”
