Hello Matt
Our Limited Edition releases were, as stated in the item description, due to be dispatched from the week commencing the 6/12/21 as they were pre-orders. We are processing through a large volume of orders and working as fast as possible to get these out to our customers within an acceptable timeframe aligning with the dates we set out at the initial sale event. We are happy to say that orders have, since yesterday, been making their way to our customers. I have looked into your case specifically and can see that it will be dispatched today. Please in the future don't hesitate to email us at customerservice@glasgowdistillery.com with any queries regarding your order status. We are more than happy to help.
Have a good day.
Thanks.
“Can't fault my experience of Glasgow Distillery. The website is very easy to navigate and my order arrived quickly and was very well packaged. Most importantly, the products were of a high quality and well recieved.”
“Delivered quickly and safely. I have had the lemon vodka before which is delicious! Looking forward to trying the spices rum which I have also bought”
Hello Jim,
Your order of our limited edition release has not been dispatched yet because the sale event was for pre-orders. This is indicated in the description section of each of our limited edition bottles. We will be dispatching these bottles this week. Please, in the future, don't hesitate to contact us and we will be able to clarify and resolve issues such as this.
Thanks
“Good discount for Black Friday so ordered further 6-bottles of Makar gin.
Arrived 3-days early and the order was left on the doorstep by DHL but not a problem on this occasion.”
“Fantastic service from order to delivery. Everything arrived in perfect condition. Bottle packed really well. Ordered a glass as well which was really nice and in a nice box. Great gift 😊.”
“Good service. The crackers were bought as Xmas present for my husband. Hopefully whichever one he prefers I can order a bottle for his birthday in Feb.”
“I bought a sample bottle of the Glasgow 1770 single malt (Peated). Sad to relate - I hadn't heard of you beforehand.
But was very impressed with the sample, and immediately sought you out to make an order. Thanks for your prompt attention & quick delivery.
I shall be recommending this whisky to friends far and wide. Great drink.
I look forward to being able to visit in person when you restart distillery tours.”
“As the whiskey is a present I cannot write about the taste of it. However, this is my second order for my Son as he loves it. Ordering was very easy and delivery quick and arrived before the due date. Excellent service.”
“Service second to none. Never a hitch. The oak aged Makar is superb, though my favourite is still the original. Good prices too, compared to supermarkets (when they have it). Excellent all round.”
“Glasgow Distillery make some of the finest scotch whisky in my opinion. I have criticised the delivery firm for incorrect messages leading to wasted time previously, but this time there was no messages and they managed to catch me in with a fast early morning delivery. So instead of losing 4 points because of incorrect messages they only lose one point for no messages.”
