Hi Shona,
We are terribly sorry for the inconvenience this has caused. It has been a result of a mis-pick by our dispatch team. We have emailed you to organise the correct bottle be sent to you.
Many thanks,
“I placed an order of a bottle of whisky for my husband for valentines day amd it arrived promptly and he really enjoyed, we are planning to visit the distillery next time we are in Glasgow.”
“I was delighted with the overall service. The order had to be delivered to a friend in Bedford in a short timescale. I ordered on Friday 17.02 and the delivery was made on Monday 20.02, very impressive indeed. Will certainly order again. Well done to all😀😀😀”
“Little contact required but everything was very smooth. Delivered 2 days from order. Wish I'd ordered a few days later....I would have gotten a free glass, to add to the present of 2 good whiskies. They haven't been tasted yet as they were bought in advance for birthdays later in the year”
Thanks for the review Marilyn, it's great to hear everything went smoothly with your order.
Hope the presents are enjoyed! Apologies for you missing out on the glasses, maybe next time!
Best Wishes,
The Distillery Team
“I always find the first glass of a new whisky utterly objectionable, so always wait until the second before formulating an opinion. I still find the first sip a little stringent but after that enjoyable. The flavours are a bit thick for me and I prefer a little more subtlety. All the same, a very drinkable brew, although I can't help feeling I would have been better off with the Tokaji which I think I missed by a whisker.”
“Very quick to respond to a query about my order, and included free gin glasses in my order too. Very quick process from order being placed to delivery - impressed with the level of customer service.”
“Order not delivered. No idea what is happening with the order. I have emailed Glasgow Distillery and left a message on your answering machine no response to date.”
