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STEPR Reviews

4.0 Rating 55 Reviews
71 %
of reviewers recommend STEPR
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STEPR 5 star review on 20th July 2024
Corey P
STEPR 5 star review on 21st April 2024
Michael M
STEPR 5 star review on 12th January 2024
Luke E
STEPR 5 star review on 12th January 2024
Luke E
STEPR 5 star review on 28th December 2023
Daniel S
STEPR 5 star review on 28th December 2023
Daniel S
STEPR 5 star review on 19th December 2023
Hayden T
7
Anonymous
Anonymous  // 01/01/2019
Great looking machine all around. Compact and beautiful large screen. I just wish the touch screen response was better since it’s a tad slow. Maybe they can improve on future updates, but for now it does the job. I love the fact you can stream YouTube and Netflix while working out.
STEPR 5 star review on 5th December 2023
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Posted 1 year ago
STEPR is amazing so far! I was contemplating a Matrix c50. When I inquired with a local retailer they told me their unit was broken. That was bad news from the start. All in their unit was over 6 grand delivered. Then I found STEPR. Let me assure anyone on the fence…you will love this machine. It’s sleek, compact, has a great UI and there is nothing else out there like it. The build quality is amazing. The customer service thus far has been exceptional. They kept me updated throughout the shipping process and helped me procure a 5 year comprehensive warranty. This unit is worth it!!
STEPR 5 star review on 22nd November 2023
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Posted 1 year ago
This company is gonna knock it out of the park. From the leadership at the top to the customer service And Oh yeah the machine itself!!!
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Posted 1 year ago
It is rare these days to find a fitness equipment company that stands by their product and honors updated pricing. I have had a lot of bad experiences lately including 15-day return windows, unavailable support teams, missing delivery estimates by months without explanation or response, and so many more fun ways to ruin my day. STEPR was the complete opposite. Black Friday pricing was announced, and without any hassling or haggling, they updated my order without making me cancel and reschedule my delivery. Michael the rep was very easy to work with and you have a customer for life and I haven't even used the product yet.
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Posted 1 year ago
I recently upgraded my home gym with a STEPR and LOVE it! I am rehabbing an ankle injury, so having a piece of low-impact and highly effective cardio equipment at home has been fantastic. Now, I can train all year round for backpacking and outdoor activities.
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Posted 1 year ago
This unit exceeded my expectations. Fits perfectly in my garage and adds a great mix to my home workouts. I’ve been waiting so long to have a step mill in my home and the design of this is superior to anything else I’ve found, with quality sourced materials. Also they have entertainment built in to watch shows or YouTube on top of instructor led content. A+
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Posted 1 year ago
I love my STEPR! Such a good workout and so easy to use at home. Classes are great and the steps are really smooth.
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Posted 1 year ago
I have been very impressed with the STEPR and the workout is amazing. I love the compact design and it has great features on and off the unit to keep you engaged. The screen is awesome as there is so much to do with streaming services, workouts and motivation. Like any new product, some improvements need to be made but the communication on those improvements has been coming regularly from STEPR. I love it and highly recommend the STEPR and the company.
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Posted 1 year ago
A couple things. I like the stepr but the screen is too slow and sensitive. It takes a while to turn on and when you try to scroll up/down it immediately select whatever it is in the screen. Also, the stepr doesn’t turn off or go to sleep mode, every time you turn it off and turn it back on, takes long time to come back up. Last thing, it is very inconvenient that you can’t use the machine without internet.
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Posted 1 year ago
Title: A Disastrous Experience: The Stepr Stair Machine Rating: ★☆☆☆☆ I recently had the unfortunate experience of purchasing and using the Stepr Stair Machine, and I must say it was nothing short of a disaster. From its infuriatingly slow processor to its horrible sound quality and archaic design, this machine left me utterly disappointed and frustrated. Here's why: 1. Snail-Like Processor: The processor on this machine is so slow that it's practically unusable. It takes an eternity to respond to any input, making even the simplest task feel like an excruciating ordeal. Rather than providing a seamless and enjoyable workout experience, the sluggishness of the Stepr Stair Machine only served to dampen my motivation and waste my valuable time. 2. Unpleasant Freezing Issues: If the frustratingly slow processor wasn't bad enough, the Stepr Stair Machine also suffers from frequent freezing. Just when you think you're getting into the rhythm of your workout, the machine decides to freeze on you, leaving you stuck mid-step. Not only is this incredibly annoying, but it also disrupts your workout flow and makes it impossible to achieve any consistency. 3. Terrible Speaker Quality: The speakers on this machine are an absolute travesty. The sound quality is so poor that it's reminiscent of listening to music through a tin can. The audio is distorted, muffled, and lacks any depth or clarity. If you were hoping to get motivated by blasting your favorite tunes while exercising, think again. The Stepr Stair Machine's abysmal speakers will only serve to make your workout experience even more frustrating and unenjoyable. 4. Medieval Sound Effects: I can't help but feel like I've been transported back to medieval times whenever I use this machine. The clunky and loud sounds it emits are reminiscent of rusty gears grinding against each other. Instead of providing a smooth and quiet workout environment, the Stepr Stair Machine sounds like something out of a dungeon. It's not only unpleasant to the ears but also adds an unnecessary layer of annoyance to the overall experience. Overall, I strongly discourage anyone from investing their hard-earned money in the Stepr Stair Machine. Its slow processor, constant freezing, terrible speaker quality, and medieval sound effects make it a headache-inducing, workout-ruining contraption. Save yourself the frustration and look elsewhere for a reliable and enjoyable stair machine that won't leave you feeling like you've stepped into a time warp.
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Posted 1 year ago
So far the equipment is decent. I am not to impressed with the software and touch screen features. I believe they could have done better but the equipment does what it’s supposed to!
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Posted 1 year ago
This machine is UNSAFE Got tossed off it as theres a huge delay to choosing the speed and the machine responding Cant use the apps and operate machine simultaneously either.
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Posted 1 year ago
Received my Stepr a week ago and it has brought a new level of workouts to my life. I ordered during pre-orders and I’m glad I did. The wait was worth it. There are few things that you should know on your initial set up with your internet and it’s best to call customer service to get it taken care of. Also, there is a lag on on the screen and buttons which I’m sure will be taken care of with more updates. I can’t stress how much I love the STEPR!
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Posted 1 year ago
The screen is a little laggy and hard to maneuver, but it’s good besides that
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Posted 1 year ago
This is much more of a workout than I was expecting! My first trial was only 10 minutes and had me out of breath and sweating. Cannot wait to build a routine! Stepr support has been amazing through this process and helped work on a few items by email and phone!
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Posted 1 year ago
STEPR is rated 4.0 based on 55 reviews