GetSlim Reviews

Name: GetSlim
Address: Vanquish House, Wellesley Road, Tharston, Norwich
Rating: 4.70

4.7 Rating 409 Reviews

100 %

of reviewers recommend GetSlim

Company Reviews

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4.7

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just started using the website again. Success is very much about personal willpower. If people need encouragement from others to lose weight or exercise I wouldn’t recommend the website. Otherwise it’s a good way to track what you’re eating & exercise. Lots of recipes & diet plans too.”

Helpful Report

“I do love the web site with all the great information and video's. I don't like the app as it is not easy to use.”

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“I do love the way you can watch motivational bits and do exercises, I also like being able to do a food diary, I do find the app not as helpful the food diary is not as good. When I was with you before and I was not doing the food diary’s and missing weigh days no one contacted me to ask if everything was ok, I was a bit disappointed, and that’s why I gave up but feeling better now so being more positive.”

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“When busy it's hard to use the site as it takes too long to complete everything. An app would be great for when you're on the move.”

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“The food diary would be better as an ap for my phone”

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Hi Samantha, Thank you very much for your feedback. I will get in touch directly via email to see if you would be happy to answer a few quick questions that would help us in our development of the Food Diary. Many thanks, The RCO team x

“Quite complicated to navigate. Wish you could enter your diet plans more easily”

Helpful Report

Hi Kyria, Thank you for your feedback - we take it very seriously and I'm sorry to hear that you're not pleased with the Diet Plan section. I will get in touch directly to see how we could improve the diet plan feature for you. In the mean time, the easiest way to copy your chosen Diet Plan to your Food & Fitness Diary is to use the "Copy day to diary" button on each day of your diet plan which is nice and easy. Many thanks, The RCO team x

“The site is not easy to navigate and it's time consuming to keep entering your meals. All in all I found it not very good value. I had signed up for a year (my mistake) and only used the site for a month and cannot get a refund ....think twice before any long term commitment.”

Helpful Report

Hi Sarah, I am sorry to hear that you're not pleased with the Food & Fitness Diary. Just a few days ago we launched a brand new version of this section which has had very positive feedback from members. If it's ok I will get in touch directly to see how we can improve. Many thanks, The RCO team x

“Website could be more user friendly - very fiddly to check a recipe once you've added it on your daily plan, for example.”

Helpful Report

Hi Sorana, Thank you very much for the feedback! We're constantly improving the site and I would be grateful if I could ask a few further questions. I'll get in touch via email. Many thanks The RCO team x

“It needs an app such as MyFitnessPal or the dreaded WW. I'm not on my desktop all day. It's a massive improvement but still has 90's feel to it. I love the weight graphs, the online buddies, the coffee shop is amazing - but the tracking & 'push' could be better. (e.g an email sent at 6am each day: based on your xxx diet plan, today's food menu is xxxxxxxx for breakfast, xxx lunch, xxx dinner, xxxx snacks xxxxx as you're on xxxx plan).”

Helpful Report

Hi Zoe, That's great feedback! Thank you very much. The site itself is optimised for use on mobile devices as much as it is desktop computers and whilst it's not a downloadable app, you can add an icon to your home screen on most devices that will open the site at the push of a button (I'll send further details via email) We are also working on plans to start building our smartphone apps in the new year. Many thanks, Tom

“I have enjoyed using the website but it is very much dependent on self motivation. Over the past four months I have had two emails from staff which I do feel helps but more regular support would be more motivating. I live abroad and it is impossible to buy goods to be shipped abroad. I was prepared to pay postage!”

Helpful Report

HI Estelle, Thank you very much for your feedback. I will look into why you haven't received more messages right away. We have been working hard to improve the way in which both the site and our excellent coaches can get in touch at the right time, with the right support. Would you mind if I got in touch via email with a few questions? Many thanks, The RCO team x

“I really preferred the old site it was a lot easier , it is probably because of this that I am not renewing my membership when it runs out in December . I will continue to follow the plan because I get on with it but I don't use the site enough anymore to warrant paying for it .”

Helpful Report

Hi Julie, I am very sorry to hear that. Would you mind if I got in touch via email to ask a few further questions? We are constantly improving the site and your feedback would make all the difference. Many thanks, The RCO team x

“I had been using Tesco Diets but they closed. Of the online services Rosemary Conley was the closest to that and the best. The structure is sound and encouraging. Basically an improvement would be:- 1. A section where I could leave my own recipes which I use regularly and not have to keep repeating them. 2. For you to give the relevant breakdown for those recipes i.e. cals / ingredient composition. 3. To offer a planned follow up to the 4 week start with recipes stated on a weekly plan' based on the diet chosen. Now it maybe that I can do this already but I am 68 yrs old with limited internet skills and have been used to the facilities in the former Tesco Diet site.”

Helpful Report

GetSlim is rated 4.7 based on 409 reviews