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GetHair Reviews

4.8 Rating 456 Reviews
97 %
of reviewers recommend GetHair
4.8
Based on 456 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
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Phone:

020 3868 3600

Email:

ask@gethair.co.uk

Location:

85 Great Portland street,,
London
London Borough of Hammersmith and Fulham
W1W 7LT

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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 9th March 2023
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GetHair 5 star review on 25th October 2022
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GetHair 5 star review on 25th October 2022
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Anonymous
Anonymous  // 01/01/2019
Honestly great experience I have search before having hair transplant all over around London but very expensive one day I was checking the website gethair and I had read all the reviews which where 5*. I called Mr Kaan and explain my situation then I book an appointment when to the office to see Kaan I told him all about my hairhi explain everything about the procedure and regarding the operation. It's been one month now and I can see the differentce I am very happy with everything the hotel was really good taxi driver was waiting for me at the airport took me to the hotel in about 30min drive from airport The hospital was very clean an organised and the staff were very helpful and very friendly. I'm looking forward to see the full results.
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Posted 9 years ago
I was very impressed by the treatment i received from DR TAYFUN and all the staf. throughout the surgery they provided a high level of professionalism genuine care which made my fir disapper the staff there made sure that i was well looked after .the surgery was not painful at all and all kept checking to see if i was okay. they also provided a good lunch. its earley days to see any actual hair results but the quality of the grafting looks good and i am satisfied overallfor anyone planning to go you can try to do as i did . i went with my wife and i did mini holiday in istanbul is amazing city . overall i would say i am very happy i chose gethair and i highly recommend theam malta
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Posted 9 years ago
I have been doing a lot of research on FUE HT and came across GetHair. From my initial contact with [Name] (GetHair UK manager) I was very pleased with his professional and approachable communication. He was very polite and friendly to deal with. [Name] also offered me particular dates which was convenient to me as I was unable to take time off work and was excellent in his communications whether it was by text phone or email. When I arrived at Turkey I was picked up from another location where I was staying as I wanted a few days to myself before going for the opp. The transfer from my hotel was very prompt and on time as agreed with the patient co-ordinator Simge in Istanbul. She was very efficient and helpful and made sure everything was organised whilst I was at the Hotel and also gave me full details of the hotel I will be staying and timings of the operation. [Name] did the exact same which was very reassuring. I felt very comfortable which helped me reduce some of the stress I was going through prior to the operation. When I arrive at a very nice hotel I had breakfast and was picked up very promptly in an hour’s time for my operation. Once I got to the hospital Dr Tayfun gave me a quick outline of the operation and the great FUE team were very friendly and helpful. They welcomed me to the clinic and eased me into the operation. They really took care of me and were a wonderful team. The operation took a while as expected and I felt a bit of pain to start with but after the Anastasia kicked in I was ok. The following day I went back for the after care and I really liked my new look and the results looked promising. Simge was very friendly and she advised on the aftercare and what to do next. Now I am just waiting for my hair to grow which can take up to a good few months to a year and hope to see the great results. I am in regular contact with [Name] and will be seeing him for the aftercare and for any regular check-ups to see if all is ok and going accordingly. I would strongly advise anyone who is looking at getting a HT done to use Dr [Name] GetHair as they are very experienced and professional reasonably priced compared to UK or anywhere else. Istanbul is also a great place to visit. Thanks to the GetHair team!! ïŠ
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Posted 9 years ago
Flew out on Thursday got picked up at airport and taken to hotel picked up 9 next morning taken to hospital witch is exactly as advertised had 3200 grafts done and a nice dinner. taken back to hotel picked back up 9.30 sat morning taken back to hospital dressing changed and at airport for 11. All really nice professional people and spoke English. Just have to wait now for scabs to fall off and new hair to grow. I would advise anyone who is looking at getting a ht to use Dr Tayfun/get hair :-)
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Posted 9 years ago
Is been two weeks since I have my treatment I haven't seen much yet that's because I'm still bold all I can say is so far so good but I will definitely inform you the out come
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Posted 10 years ago
I have done research for 10 months easily. I read all the reviews here as well before I made my final decision. So I am happy to leave my feedback because it may help you guys as it did to me. I have met with Kaan in London before I booked my tickets and it all went well. He was very kind and answered all the questions (even silly ones) in great detail leaving no grey areas behind. So I agree with everything written about him here. My operation was much easier than I thought and all the team members took very good care of me. Turkish hospitality is definitely amazing. If you don't want to get stuck in traffic in Istanbul I advise you to take an early flight or late one. It has been 7 months now and I still get good growth. Being "able" to use hair products again and leaving those fibers aside is priceless. I have already directed several friends to be honest and they liked their results so far too. Wish I could attach photos here and show you guys the amazing transformation I had. At the end I saved quite a lot of money by choosing Gethair and they deserved every penny. I can assure you that you will be in safe hands and come back with full of hair!
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Posted 10 years ago
Well where do I start from first contact and communication it was gleaming the UK manager of GetHair Mr Kaan is here to deal with any of your concerns you may have he is pleasant friendly and approachable he listens in detail and is always willing to help and give genuine comprehensive advise. He sets you off in prep for the hair transplant with ease and comfort reducing anxiety and worries and also follows through on your return and during your hair growth you know it’s an after care provision which feels comforting and supportive. Arriving at Turkey Istanbul arranging pick up from the airport to being placed in a wonderful and pleasant hotel to eat and rest the night before going to the hair clinic 10mins away. I then met with a wonderful team member the patient coordinator Sigma who has extraordinary customer pleasure qualities; She welcomed my stay and eased me into the whole process very comforting. To be honest it is a bit nerve racking at first not knowing a lot of things about the hair transplant and what to expect. I then met the wonderful Doctor Tayfun and his wonderful team all welcoming me to the clinic and helping me to ease and get prepared for the operation. I spent the whole day at the clinic in the wonderful care of the Doctor and his lovely and caring team. The second day I went back to the clinic for after care and the results looked good. Now i’m just waiting for my hair to grow it will take a few months to fully grow and I can’t wait to see it wow it’s gonna be worth it! One piece of advice I’d say is when going to Istanbul go for more than a week to see the historically and rich city and give a few days after operation for your hair to settle before setting off back to your country. I have no hesitation in recommending GetHair they are excellent well experienced doctors and excellent customer service. Thanks GetHair team!!!
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Posted 10 years ago
Ok I have been considering doing something about my hair loss for some years and spoke to everyone who offers potential solutions after recently reviewing a video of my summer holiday to Egypt (2014) when I was snorkelling I realised how bad my head looked when wet and I decided it was now or never. I arranged a meeting with a company in Glasgow they were helpful but explained they fly surgeons in from abroad to do it and that they could only fit me in on a tues afternoon and then complete the following wed morning they would be bringing over a surgeon and a nurse to do this they did however suggest my donor area wasn't great and I could only expect 1600 grafts to be done now this is really important and I will explain later in this message why. Anyway the cost of this was £6800 which I was prepared to pay and I booked the surgery they sent me the paperwork and I had five days to pay a £2000 non refundable deposit. On the day I was going to pay the deposit my step mum called and said she had seen a company called GETHAIR on facebook and to check it out which I did I thought it sounded good but was terrified as it was a trip to Turkey and I have heard horror stories of people travelling abroad for ops but my wife pointed out the story in the news recently where a kids parents took their son from a hospital in Southampton to Bosnia as they had the equipment to help him that we don't have in the UK. I bit the bullet and called Kaan who was a great help he asked me to send pics as I live I Scotland and couldn't do face to face he then forwarded these to turkey and because of the urgency as my deposit was due the surgeon had a good look straight away and said he could get 3000 grafts from my donor area and if he got more he wouldn't charge any extra if he got less the price would be less the price was £2800. I called Kaan spoke it over with him and decided what the hell they use the same equipment and its the same technique so why not so I booked up for two weeks later. I have read all the other posts on here and my experience of the driver and hotel was the same I paid an extra £60 for the room and took my mate with me I was pretty scared the flights for both of us cost £548 so I was much better off the day of the surgery was a whirlwind and took nine hours in total that was with three nurses working on me in the morning removing the hair they managed 3150 grafts the surgeon after that and then two nurses implanting it back in on the afternoon. The reason the company in Glasgow suggested 1600 folicils is because there is no way one nurse and doctor could have done the work in a 8 hour window that all these people done in 9 hours it wasn't my donor area that was bad it was the fact of time issues they were conning me well that is what I think and I wouldn't have known any better if it wasn't for Kaan and Gethair. The surgery went well it wasn't pain free but I didn't expect it to be I did have some swelling around my eyes a few days letter but feel great now and I am delighted two weeks down the line and my hair is growing all over really well I told everyone I was getting it done because they would know anyway and we have laugh about it and I really think its totally acceptable these days but I am super happy with what the have done I just look as if I have a number 1 all over at the moment instead of the patchwork hair doo I had before everyone says I look fantastic and my kids are loving the short hair look. The girls in the hospital really looked after me and there was another Cpl of guys from France and Russia there at the same time we had a language barrier but did have a laugh at each others heads. I would especially like to thank Simge my patient co-ordinator she was fantastic and really explained every detail to how to achieve the best results when I got home and also Kaan who has been in touch just about every day over the last two weeks asking how things are going. I would finish off with I know how you feel if your reading this thinking about it I know the feeling of wanting to sit against the wall in a restaurant or avoid standing in front of people at the bar or go swimming with kids because of hair loss but it doesn't have to be that way GETHAIR and Kaan will help take the leap of faith and trust them and change your life I have said to Kaan that if anyone considering doing it but are unsure and wants to talk it over from the patient angle that he can give out my number so that if anyone wants to chat it over then I will be happy to help anyone because I know how you feel honestly they are worth it and will look after you. BC
Helpful Report
Posted 10 years ago
I was recommended "Get Hair" by a friend of mine who had the procedure done and was full of praise the results i saw on him was outstanding! I contacted Get Hair London and spoke to Kaan. Kaan was very helpful and explained the process to me straight away i felt comfortable and confident that this is the right way to go about my hair loss "problem". I was given an appointment for a free consultation at London Islington surgery two days after the initial contact. At the consultation i felt nervous but was put at ease after speaking to Kaan he checked my head and took a few pictures which he sent to the surgeon in Turkey and told me he will get back to me within a days and a quote. The next day Kaan contacted me and i was told i could fly out in a weeks time and was given a price that i found more than reasonable Before i knew it i had booked my flight and was counting the days every now and again a question would pop into my mind and i felt comfortable enough to call Kaan and ask he was very helpful throughout the whole process and made me and my family feel confident in the procedure. Once's i arrived at Istanbul i was met by a gentleman who drove me to my 4 star hotel and gave me a little sightseeing trip on the way there. Later that night i received a call from the coordinator informing me that i will be picked up the following morning at 9am. Day 1: At the surgery the nurse and doctor explained to me the procedures they checked my blood pressure and made sure i was feeling ok. The procedure was quick and virtually pain free (apart from the injections used to numb my head) every so often i was asked if i was ok or if i needed anything lunch was also provided. The procedure as a whole was very pleasant (believe it or not) the staff were very friendly and dealt with me with respect and the best customer service i have ever received. Day 2: I was picked up at 9am and taken to the surgery i was asked how i was feeling and if everything was ok. The nurse then shampooed my head and explained how to care for my head when i get back to England. I was given all the necessary medication and was given clear instructions on how to take them. From the surgery i was taken to the airport ready for my flight. When i returned home Kaan phoned me to check how i was doing and to see if i was happy with the results he was very helpful and was ready to answer any questions that i had. This experience as a whole had been very pleasant and that is thanks to Kaan and the team in Istanbul I can honestly say that if i had to go back (hopefully i dont!) I would go back to Get Hair! I am very pleased with the results and so is my girlfriend. Getting my hair back has really boosted my confidence and i feel myself again.
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Posted 10 years ago
After months of research online getting in contact with different clinics in England and Dubai I was beginning to get more and more frustrated with how over priced some of the clinics were or how complicated they were making out the whole hair transplant procedure to be. Just when I was about to give up to my relief I came across GetHair who gave me a lot of hope. I checked out their website including reviews/ testimonials and was very pleased to what they had to offer. I got in touch with Kaan who answered all my questions and took care of everything offering me a full package deal which included a FUE hair transplant in Istanbul 2 night hotel stay (bed and breakfast) transport from and to the airport and special medications and shampoo for post transplant all for a very reasonable price. My whole experience was not as scary as I thought and I'm glad that I chose to go through with it with GetHair. My whole journey ran smoothly and I was pleased with the hospitality at Istanbul from the driver hotel service Dr T and his technicians. I was even given an extra 300 grafts because of the quality of my donor hairs which was great news. Now 13 days post transplant all the crust and scabs have fallen out and I'm very pleased with how my previous massive bald patch is covered with short hair at the moment and it's the perfect size as I intend to keep a stubble look. However I should expect 15-85% of these transplanted hairs to temporary fall out within a month and start to regrow even thicker afterwards. I hope to see full results anytime between 3-12 months. I still email Kaan if I have any further queries or questions and he clarifies them for me. If you are serious about getting a hair transplant done I'd strongly recommend you get in touch with Kaan.
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Posted 10 years ago
I looked for a hair transplant operation since 2 years and visited several clinics in London. Some of them were good but when it comes to the price it put me off. Basically they were all over my budget. So I decided to check for the same operation abroad and found out Turkey is a good spot for it. After reviewing some clinics it was easy to choose Gethair. They provided all the information I asked for answered all my questions cut out my doubts and even before taking the flight I knew I would be OKAY! The operation was easier than I imagined staff were all smiling and helpful. It was a nice treat for me. Even after the operation they didn't forget me and sending me emails regularly to keep everything under control. Now looking for the full recovery period and so far everything seems perfect to me :)
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Posted 10 years ago
I found Gethair through a close friend who had an operation with them previously last year. After seeing his result I booked my operation and went to Istanbul. Everything was as described and no surprises. From the chauffeur to surgeon hotel to clinic it has been a very good experience for me. I stayed for two nights and they took good care of me. I recommend Gethair to anyone who consider a hair transplant abroad. What could be done better? They charge a little extra for accommodation if you travel with someone but I understand that its the hotel which charges more actually.
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Posted 10 years ago
After spending tons of time in front of the screen I decided Turkey is the best destination both due to qualified surgeons and price wise. You will definitely come across very cheap options just skip them.. This operation is not anything you want to risk so choose a surgeon with good experience and qualifications. Gethair's all team members are very well-mannered and helpful. The surgeon was definitely highly experienced and positive. I checked all his qualifications months before my operation. It has been 4 months now and for the first time in 7 years I started to style my hair. I can't describe this feeling its priceless. Long story short Gethair deserves every penny you spend. You won't look back.
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Posted 10 years ago
I watched all the videos they sent me and pleased to see that all the steps were exactly the same. All the team members in London and Istanbul are absolutely great and honest people. They helped me with all my questions and never rushed the things. It was an issue of trust for me when choosing the right clinic for myself and they ticked all the boxes. Now my friends see me with more confidence and the hair growth is fantastic I am over the moon! I definitely recommend Gethair to anyone thinking of a hair transplant operation.
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Posted 10 years ago
It's the people that make GetHair the exceptional service it is. Starting with our consultation with Kaan in London a very professional and helpful person who explained to us everythign we needed to know and more. Never tried any hard sell tactics and was always ready to help and answer questions. Next was Adnaan and the driver (who's name I can't remember) who met us at Istanbul airport. Two very professional and considerate person. The driver gave us a considerable amount of money when he realised we didn't exchange to Turkish currency and would not have any money to eat (obviously we repaid him) but its gestures like that that leave a lasting impression. Finally all the staff at the clinic were second to none very professional and skilled in what they do. We never had any issues with anything from the hotel to the transport to the surgey we were very very impressed. When we did raise a small issue with Kaan after we returned to the UK he straightaway put it right for us. In my opinion exceptional service is not just making sure everything goes smoothly but when something does happen how an organisation reacts and resolves it. That is the true test and I must say GetHair passed with flying colours. Thank you to everyone at GetHair for the fantastic service.
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Posted 10 years ago
We met with Kaan before deciding to go ahead with our transplant and we were really impressed with his presentation. There was no hard selling involved at all.. The package Kaan offered matched with our requirements so we decided to go ahead. We were met by a representative in Turkey waiting to pick us up from the airport. We were then transferred to a beautiful hotel and even given some money by the drivers as it was too late to exchange money at the time. The driver and interpretor were really helpful and reliable. On the day of the transplant we were met by a very professional team who were really kind and considerate. They made a very good impression on us. The whole process went really smoothly. The service was exceptional and the staff very friendly. I would definitely recommend Gethair to anyone.
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Posted 10 years ago
Gethair are true professionals at their job and my experience with them was beyond my expectations making them truly a 5 star service. From my first communication with Mr Kaan until the day I left Istanbul Gethair were responsive immediate and precise. Stepping on the plane I was really nervous but it's amazing how easy and smooth they made things for me once I stepped off it as everything was planned and organised to the minute detail so I did not have to worry about anything. At the airport I was greeted by Mr Kaan and my patient coordinator Mr Adnan who led me to a private vehicle that was waiting for me outside to transfer me to the hotel a nice 4* hotel which needless to say was spotless clean and very comfortable precisely what is need on such a trip. Mr Adnan always accompanied me to the clinic on the days I had to be there and throughout the whole process being punctual all the time and ready to answer any question you may have as well as providing you guidance where needed. Communication at the clinic was never a problem as they have people who can speak various languages. The clinic is a state of the art clinic very clean and top standard. The surgeon Dr Tayfun Oguzoglu is very skillful and did a great job. I am very happy that he managed to give me what looks to be a great hairline and head of hair in the future. All his staff and nurses are very attentive to their job and very professional as well. My FUE surgery went very well and as expected with no glitches whatsoever. Based on my personal experience I surely can recommend Gethair to organise everything for you if you intend to have your hair restored in Istanbul. I am now looking forward to seeing the results and regaining the hair I had lost a long time ago and I cannot thank Gethair enough for making sure my experience was better than expected.
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Posted 10 years ago
After waiting all my life to regrow back my hair and recover the confidence of my youthful years I have found a company which were not after my money but who wanted to genuinely help me to change my appearance and make this possible in the friendliest of manner taking care of me all the way from the internet connection stage and then helping me reach the decision to take action and book my trip and finally once there I was so surprised to be treated like a VIP at the airport and when we met with Mr Kaan at the airport who took care of us along with the patient coordinator Mr Adnan and the friendliest driver who took care of us and drove us to the hospital along with all the friendly caring nurses and meeting the best doctor for hair restoration surgery Dr Tayfun Oguzoglu who made a great job which covered all the problematic areas in the front and crown - this was a dream come true and the experience has to be lived to know the real benefit that this will have on your life as it has already had on mine - and this is only just the begninning... My life will keep getting better and my hair looking better and more young looking than ever- all thanks to Gethair :)
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Posted 10 years ago
I recommend Gethair and their services to anyone who suffers from hair loss. They welcomed me like a family and treated very nicely. Everyone at the clinic were undoubtedly experts and self-assured. To be honest the whole process was much easier and smoother than I thought. I was feeling a bit nervous on the day I arrived in Istanbul but from the very beginning I felt so comfortable with everything. I was in Istanbul seeking for the perfect hair transplant operation and they delivered everything I was after.. even more. Now my hair is growing and puts a smile on my face each time I look at the mirror. Definitely worth it!
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Posted 10 years ago
After spending loads of time on research on internet about Turkey and FUE I finally found the courage to step up and go for it. And choosing Gethair wasn't hard.. They have been the most professional and helpful clinic overall. I was very impressed by the first email when contacted to see the premises and actual results. Then watched the video testimonials reviews here and patient experience videos so I was convinced in no time. My experience in Istanbul was beyond my expectations. A great city and spotless hospitality. The operation was carried out by the surgeon and very experienced specialists. Results put a big smile on my face. Pros: - Great airport service (even though I arrived in Istanbul late) - Superb hotel (4-Star) - Highly professional surgeon and team - Impressive feedbacks - A good aftercare session Cons: - Nothing at all! Many thanks!
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Posted 10 years ago
GetHair is rated 4.8 based on 456 reviews