Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.77

4.8 Rating 997 Reviews

95 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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sales@gerber-store.co.uk

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Gerber-store.co.uk 5 star review on 9th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought webbing case for penknife. Excellent price and quality.”

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Posted 3 months ago

“Quality products , no hassle transaction, good communication and delivery service”

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Posted 3 months ago

“Good price,quality and delivery.”

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Posted 3 months ago

“Great service. Thanks!”

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Posted 3 months ago

“Clear pictures and descriptions. Quick delivery and a good looking product n”

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Posted 3 months ago

“Nice little pocket knife,”

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Posted 4 months ago

“Arrived swiftly- all in order”

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Posted 4 months ago

“Customer service is second to none, I was after a replacement open button for my Automatic Pliers that I had over 15 years and they didn't have a button spare. But they did replace with a brand new Diesel Pliers. Fantastic service,best I have had ever. I emailed the wrong place first and they sorted that out for me. I have a couple of other Gerber products and won't be using anyone else in the future. First Class”

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Posted 4 months ago

“Good company but very bad parcel service”

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Posted 4 months ago

“I have found customer service excellent and I would definitely recommend. Royal Mail lost my item, but customer service sorted this out within minutes and gave me a choice of replacement or refund I chose replacement and it was posted the same day excellent service”

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Posted 4 months ago

Good afternoon, Thank you for your feedback. I'm so sorry to see this. I can see you spoke to a member of staff who checked your tracking and noted it has been lost in transit and a replacement has been dispatched for delivery tomorrow. I'm so glad we were able to sort this for you quickly. Best wishes, Stacey

Posted 4 months ago

“Not the sharpest knife, but it's lightweight, stout and the locking mechanism is solid.”

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Posted 4 months ago

“Pretty poor service. I paid for express delivery and two weeks later the item has still not arrived.”

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Posted 4 months ago

“Bought the Amber Scout for hiking in Scotland, 3 seasons. Bought product from an outdoor shop. Wanted something small, slim, with a locking knife, scissors and at a price that wasn't going to hurt the wallet. The slim size of it is fantastic, along with a decent locking knife for safety. The saw is useful, however only for small jobs, due to size. Would have liked to have seen the can opener having a locking mechanism. However I would only use this tool in base camp as I'm not dragging cans of food up mountains. The scissors are probably the worst tool, can just cut paper and thin string. Needed this to cut first aid items if necessary. Like the hammer, pry bar, bottle opener functions as a quirky gimmicks.I'm sure I will use the bottle opener in base camp. Overall it will do the job and I'm pleased I've bought it. Fine for day hikes and overnight camps. Wouldn't take it on any long expidations into the wilderness unless I had a good second knife. There are far better knives out there for hiking, mountaineering but at a greater price. I've been mountaineering and hiking for over 35 yeas, in the UK and various other countries. Currently training to be a UK Mountain Leader”

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Posted 4 months ago

“Excellent delivery and the product was exactly what my grandson was looking for.”

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Posted 4 months ago

“Good stuff”

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Posted 4 months ago

“Cuts clothes and fabrics just as easy as belts. No need for shears if Your cutter is sharp.”

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Posted 4 months ago

“Love it exactly as described, comfy to hold,easy to use”

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Posted 4 months ago

“Great product with excellent customer service within the company. After placing my order with next day delivery I had yet to receive any additional information or shipping link with delivery detail. I followed up with the company and they sent it on the next shipment and I received it less than 24 hrs later with a refund on my delivery as it had been delayed due to a system error.”

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Posted 5 months ago

“Though one is increasingly aware of how good the distribution system has become I was however very favourably surprised to receive my order the very next day. Of course this could only have happened because of Gerber’s very efficient fullfillment operation.”

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Posted 5 months ago

“Everything ok with knife but the button fastener that goes around knife handle was so stiff or hard to open it popped the rivet so it broke”

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Posted 5 months ago

Gerber-store.co.uk is rated 4.8 based on 997 reviews