Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.77

4.8 Rating 1,004 Reviews

96 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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sales@gerber-store.co.uk

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Gerber-store.co.uk 5 star review on 9th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leather pouch for 600 series multi-tool. Superb quality and next day delivery. Well done.”

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Posted 6 years ago

“Great friendly service”

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Posted 6 years ago

“Great service .. will definitely order again ..highly recommend 👍”

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Posted 6 years ago

“Overall service was very good. Knife is excellent however, I asked for my name to be engraved on to the blade sadly this didn’t happen. I spent time checking what font I wanted but this didn’t happen 😡”

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Posted 6 years ago

Dear Roger, Ive looked on your order and the engraving doesnt seem to have been applied to the order. If you'd like you can send in and we'd be happy to engrave the product for you? Many thanks Matt

Posted 6 years ago

“Amazing knife and a beautiful sheath. The engraving is a nice personal touch. Can see it being with me for time. Super fast delivery and great service.”

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Posted 6 years ago

“Very good delivery prompt and on time would recommend cheers George”

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Posted 6 years ago

“Very pleased indeed excellent service.”

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Posted 6 years ago

“I ordered two of the same product and only one arrived. I rang customer services who could only apologise as there was only ever one product in stock and someone should of informed me at the time but never did. Consequently I had to find another present very quickly.”

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Posted 6 years ago

Hi Haydn, I am sorry for the inconvenience. As discussed, we have refunded the delivery charge and sent the other one out to you on a special delivery so you'd have it asap. Many thanks, Sabina

Posted 6 years ago

“Excellent service and lovely product. I ordered two items a short time before Christmas and worried as the names of my nephews were to be engraved on the blades. BUT arrived astonishingly quickly with engraved names all correct and looking very stylish. Many thanks”

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Posted 6 years ago

“Excellent service, strongly recommend,”

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Posted 6 years ago

“Thanks very much, the purchase arrived well before the estimated delivery date. The item purchased was well wrapped and in great condition. recommend your product and services.”

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Posted 6 years ago

“Great handy tool”

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Posted 6 years ago

“Excellent product, efficient, rapid service and delivery. Highly recommend.”

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Posted 6 years ago

“Excellent price, product and service. Ordered a personalised item in the afternoon, it arrived the following day.”

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Posted 6 years ago

“Responsible seller with excellent customer service. Very happy to recommend.”

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Posted 6 years ago

“Great service apart from it was a Christmas present for my husband which was obvious as I had the item Ingraved and he now knows what he has as you put your tape all over the top of the envelope! Would have been better if you had used plain tape !”

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Posted 6 years ago

“Great service/delivery. Would have given 5 stars except the picture of the mp600 Bluntnose pliers needs to be updated to represent the item you recieve, the same goes for a previous purchase of a mp600 bladeless noted on an earlier review.”

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Posted 6 years ago

Hi There, Thank you for your email. I have passed your comment onto our admin team to investigate. Many Thanks, Sabina

Posted 6 years ago

“I love my Gerber Dime. I carry it my key ring everywhere. Simple and useful in so many ways.”

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Posted 6 years ago

“I purchased a Dime tool from Gerber for my sons birthday, he works on the tracks for network rail, He found the tool really useful to have in his pocket at work, especially as they have to cut open a lot of thick plastic bags which track ballast is delivered in. Unfortunately, he managed to damage the knives hinge bending it back a little bit, I returned it under the lifetime guarantee and it was replaced with a brand new dime without any messing about, including the custom engraving. I have now bought him one of the more industrial multi-tools for Christmas as I guess the dime is probably not quite rugged enough for railway duties! But the thing is, its when things go wrong like this that a supplier shows their true colours. Gerber store stepped up and did what they promised without any messing around. In fact, the dime proved so useful and the service so good I have bought a few more of them as Christmas presents for others I happily recommend Gerber store all the best”

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Posted 6 years ago

“Simple, easy and fast delivery”

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Posted 6 years ago

Gerber-store.co.uk is rated 4.8 based on 1,004 reviews