Gerber-store.co.uk Reviews

Name: Gerber-store.co.uk
Rating: 4.77

4.8 Rating 1,018 Reviews

96 %

of reviewers recommend Gerber-store.co.uk

4.8

Based on 1,018 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

sales@gerber-store.co.uk

Location:

Write Your review

Tell us how Gerber-store.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gerber-store.co.uk 5 star review on 19th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Product 👍”

Helpful Report

Posted 2 years ago

“Useful bit of kit, the multi tool is a little small.l, but still useful for what I need. When I eventually break it I’d look for something bigger maybe. Not a bad price and swift easy delivery. I did need to present my ID on delivery.”

Helpful Report

Posted 2 years ago

“When product arrived box was scruffy. Looked like a display box. Not ideal as this was a gift. I telephoned customer services and explained. A new box was sent out . Great service .”

Helpful Report

Posted 2 years ago

“This is a great piece of kit in my rucksack for ski touring, shame it was made in China and not Europe.”

Helpful Report

Posted 2 years ago

“The item is great, as ever. My issue was that I paid £10 extra for next day delivery on the Monday, and did not receive it until the Thursday. The problem was the age verification process. As I had been instructed, I successfully completed the process at the point of purchase and awaited delivery. Only on the Wednesday did I receive an email from you saying that despatch was delayed because I had not completed age verification. This seems to be a case of one part of your system not communicating with the other, as I had received the email confirming age verification at the point of purchase. I think you ought to tidy up this miscommunication. My £10 fee for next day delivery was wasted, and it messed up my plans to give the item as a gift at a specific time.”

Helpful Report

Posted 2 years ago

“Great products, correctly described at a competitive price.”

Helpful Report

Posted 2 years ago

“Fantastic service. We had items stolen from the parcel in transit and once confirmed with your incredibly helpful customer service replacements were immediately dispatched. I’m thrilled as this was a gift for a mate starting a new job. Can’t thank the team enough.”

Helpful Report

Posted 2 years ago

“Incredibly fast delivery. Customer service at the highest level. Ordered goods of very good quality. Highly recommended”

Helpful Report

Posted 2 years ago

“Really easy to use website, great product and price as always with really fast delivery”

Helpful Report

Posted 2 years ago

“Gerber store is a must for anyone looking for a gift for someone who has one of everything! The engraving service is fast and beautiful addition to any knife.”

Helpful Report

Posted 2 years ago

“I paid £9.99 for next day delivery on 14/12/22. The item did not arrive until 28/12/22. It was intended as a Christmas present. I emailed a complaint to Geber, who promised a reply within 2 days. I have still not heard anything. I appreciate that the problems were with their trusted courier but my contract for the item and its delivery was made with Geber. I should be refunded the cost of the next day delivery.”

Helpful Report

Posted 2 years ago

“Quality products and a great service”

Helpful Report

Posted 2 years ago

“Great service and great products”

Helpful Report

Posted 2 years ago

“Excellent service and quality item!”

Helpful Report

Posted 2 years ago

“Great service and great products”

Helpful Report

Posted 2 years ago

“Easy to order, arrived as scheduled. Well packaged. Just as described on the company page.”

Helpful Report

Posted 2 years ago

“The product is good, however it was touch & go that I would receive the product before Xmas because Gerber didn’t dispatch the product until I rang up 10 days after I ordered & paid for it & said it was just one of those things. Thankyou though to DPD Uk for fast next day delivery on Xmas eve.”

Helpful Report

Posted 2 years ago

“My husband was very pleased with his Swiss army knife leather pouch for Christmas. Thank you for a quality product which was very good value for money.”

Helpful Report

Posted 2 years ago

“Ordered an item for Christmas but when it was delivered it was the wrong colour, I contacted customer services who were amazing and sent out the correct item, it was delivered the following day which was the 23rd Dec. Fantastic service especially at the busiest time of the year. Will definitely purchase again in the future.”

Helpful Report

Posted 2 years ago

“We bought it as a Xmas present for my brother in law who's in the army he's very pleased with it .”

Helpful Report

Posted 2 years ago

Gerber-store.co.uk is rated 4.8 based on 1,018 reviews