Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,616 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,616 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, ordered a Kitchen Aid mixer and it was delivered by DHL the next day. Would highly recommend.”

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Posted 2 years ago

Thank you Peter for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Found these guys from googling for a coffee machine but such a pleasure to work with and will now use them as a go-to for items! Lovely company with great customer service!”

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Posted 2 years ago

Thank you Rebecca for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“**fantastic company**”

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Posted 2 years ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“The item was competitively priced and arrived quickly. Very happy with the service.”

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Posted 2 years ago

“Excellent service, would recommend!”

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Posted 2 years ago

“Great service through out. Well done.”

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Posted 2 years ago

Thank you Elizbeth or taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Ordering and delivery was easy and speedy. Can't comment on the product yet as it's a Christmas present...”

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Posted 2 years ago

“I purchased the top of the range Miele washing machine £1370.00 when I rang this company/shops to speak to a salesperson to ask questions before purchasing ,,online sales person did not like answering questions then hung up on me I must've asked too many questions clearly that man needs more training, I purchased from this company because of the locality I needed a local supplier for a heavy delivery washing machine Delivery men, polite and courteous next day delivery can't complain at that The item arrived in perfect condition. Purchased this item online this doesn't mean the customer does not require a paper receipt for their purchase. Yes there is an online receipt.do I print it myself I can't print it because I don't have a printer. Typical online service ,,customers require a full printed paper receipt specially at these prices this is also the requirement for the two year guarantee”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. We have tried to reach you by telephone this afternoon to resolve your receipt query. And to apologise for the lack of information given by a salesperson within our team. We pride ourselves on our pre and post-sale customer care, so this is not acceptable. Our customer care manager will continue to try to contact you. Kind regards Snellings Gerald Giles

Posted 2 years ago

“Quick,efficient ,fast respond.Despite my first order didn't arrive (DHL fault),I email Gerald Giles,the respond was less than an hour after and got my parcel one day after 👏”

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Posted 2 years ago

Thank you Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“A pleasure doing business with Gerald Giles. Good price for my appliance and excellent customer service with prompt delivery.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“I was very pleased with my purchase of the bosch kettle. However, it has the same problem as a lot of other kettles, namely that although the quantity of water is well marked on the side, unless you hold the kettle up to the light you cannot easily see the level of water in the kettle which is a bit of a pain. Other than that we are pleased with the purchase.”

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Posted 2 years ago

“Excellent service and delivery. Very quick and efficient. Hoover top quality and at a very competitive price. Will definitely buy from here again.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Easy on-line purchase. Very quick delivery. Thank you!”

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Posted 2 years ago

“Prompt excellent service.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“I had a problem logging in to website.Customer service helpful and delivery arrived next day.Brilliant. Thank you”

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Posted 2 years ago

Thank you Patsy for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“I found shopping with them quick and easy and the goods arrived on time and in perfect condition. I would buy from them again and would recommend them to friends.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Ordered on line, great, efficient service. Thank you”

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Posted 2 years ago

Thank you Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

“Pleased with item and its price. Transaction was smooth and quick delivery”

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Posted 2 years ago

“Good range, good prices & fast, efficient delivery.”

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Posted 2 years ago

“I've never ordered from Snellings Gerald Giles before but I have no complaints. My order arrived very quickly, well packed too. Excellent!”

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Posted 2 years ago

Thank you Debra for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 years ago

Snellings Gerald Giles is rated 4.9 based on 5,616 reviews