Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,662 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snellings Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Able to get product that was unavailable everywhere else, very easy online shop and rapid delivery.”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Great purchase, fast delivery, everyone happy”

Helpful Report

Posted 1 month ago

Thank you very much Tim for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Goods arrived promptly & as ordered, good service”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“All received fine eventually but had to call up to find out the status of my order as it had not arrived next day (as specified and paid for) when order on a Thursday. Called up on the Tuesday to find out what was going on and was told the payment was blocked because it was a first time purchase - bit odd. It was resolved immediately and the item was received next day (Wednesday) although I was need of the item on the Friday so a bit disappointing seeing as I paid for the next day delivery service. Processes might need addressing so this doesn’t occur for other customers.”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. We are sorry you were disappointed with your ordering process. I can confirm your payment was held in review due to the details entered not matching the cardholder's address. Once this was resolved your order was dispatched. In light of your review, we have revised our process to ensure this does not happen again. Regards The Snellings & Gerald Giles Team

Posted 1 month ago

“Excellent. From ordering, to confirmation, delivery and installation. Polite, friendly and competent staff. Competitvely priced. First time buying from Gerald Giles and we would highly recommend using them. A better experience than using the big stores.”

Helpful Report

Posted 1 month ago

Thank you very much Catherine for taking the time to leave such a great review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Excellent service and extremely quick delivery”

Helpful Report

Posted 1 month ago

Thank you very much Meri-Lan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Easy to order. Delivery prompt.”

Helpful Report

Posted 1 month ago

Thank you very much Carole for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Efficient and prompt service as always”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“excellent service thank you”

Helpful Report

Posted 1 month ago

Thank you very much Deirdre for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Wow Excellent Customer Service 👏 Very efficient company would definitely recommend. Product purchased is absolutely brilliant - Ninja Foodi 8-in-1. Would also recommend this product, so easy to use.”

Helpful Report

Posted 1 month ago

Thank you very much Julie for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Excellent commnuitation, great service”

Helpful Report

Posted 1 month ago

Thank you very much Kevan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 month ago

“Very quick and prompt delivery. I was very impressed by this”

Helpful Report

Posted 1 month ago

Thank you very much Jane for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 month ago

“Packaging and delivery ere exceptional”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Competitive prices fast despatch and delivery. Good shopping experience.”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Excellent customer service and competitive prices”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Parents really pleased with there new Dyson hoover. The product arrived quickly, on time and as well packaged. Great communication throughout.”

Helpful Report

Posted 1 month ago

Thank you very much Graham for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“The washing machine tablets are very good and match my Miele washing machine perfectly.”

Helpful Report

Posted 1 month ago

“Excellent transaction. Well done”

Helpful Report

Posted 1 month ago

Thank you very much Mike for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

“Great price and quick delivery . Perfect”

Helpful Report

Posted 1 month ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 weeks ago

Snellings Gerald Giles is rated 4.9 based on 5,662 reviews