Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,601 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use web site, prompt delivery of ordered items. Would recommend.”

Helpful Report

Posted 3 months ago

Thank you very much Elizabeth for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Ordered a product online. It was a good price and they kept us informed regularly when to expect delivery.”

Helpful Report

Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Good value arrived promptly”

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Posted 3 months ago

Thank you very much Lindsay for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Miele tumble dryer £130 call out charge .Took the dryer back to the workshop phoned to say the repair would be £830 did not have it repaired as a brand new one was about £900 . My friends and family said they seemed it was a lot of money .Phoned Miele they said basically they have no control over what Snellings can charge .Will not buy Miele again and hope that Snellings bill of £960 was being honest with me and its future customers”

Helpful Report

Posted 3 months ago

Thank you Mr Matthews for taking the time to leave a review, it is much appreciated. We are sorry your Miele tumble dryer has failed. Upon investigation we can see your dryer was in need of a major part, being the base module. This is the most expensive part of a tumble dryer. The base module would have needed stripping down to then be reassembled once repaired. This would have incurred an additional labour charge due to the time element of the repair. At this point, we agreed the tumble dryer was beyond economical repair. We do always give a full breakdown of any repair to allow the customer to make an informed decision regarding any repair. If you wish for any advice going forward, please do not hesitate to get in touch. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Miele Ultra Phase liquid arrived the next day. Same price as Miele when on offer.”

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Posted 3 months ago

Thank you very much Piers for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Item exactly as expected and delivery was really speedy.”

Helpful Report

Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Brilliant service online. I shall have no hesitation in using this company in future, as they could not have done better.”

Helpful Report

Posted 3 months ago

Thank you very much Clifford for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Excellent product, ease of ordering, quick response and speedy delivery. Thank you”

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Posted 3 months ago

Thank you very much David for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“5 days and still not received my purchase. Returned to DHL depot.”

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Posted 3 months ago

Thank you very much Mr Ware for taking the time to leave a review, it is much appreciated. We have investigated your delivery delay, and can see our courier's vehicle was involved in a vehicle breakdown, which resulted in a 2-day delivery delay. Please accept our apologies for the inconvenience, and hope you are pleased with your purchase now it has been delivered. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Really easy to order online, and at an excellent price. I asked for delivery to be delayed due to prior appointments. My instructions were noted and the microwave arrived when I asked. Once again this is excellent service from Snellings Gerald Giles, wouldn't go anywhere else.”

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Posted 3 months ago

Thank you very much Caroline for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Incredible service. Needed help after JLP let me down with an order and Snellings were fantastic. Delivered next day and at a price cheaper than most others on the market. Will certainly use them again.”

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Posted 3 months ago

Thank you very much Matt for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Amazing service would definitely recommend”

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Posted 3 months ago

Thank you very much Tony for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Perfect, just as expected!”

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Posted 3 months ago

Thank you very much Heidi for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 months ago

“Great customer service with good comms when I requested to change my product which they facilitated with ease. The customer team were really helpful”

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Posted 3 months ago

“Always fast delivery and good price shop locall”

Helpful Report

Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Excellent price. Product as expected.”

Helpful Report

Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Order was dealt with promptly and efficiently.”

Helpful Report

Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Very easy to order on the website. Great service and fast delivery. I always use you for my Miele twindos cartridges as your prices are very competitive.”

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Posted 3 months ago

Thank you very much Jane for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“Very speedy service and delivery.”

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Posted 3 months ago

Thank you very much Linda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

“No fuss, no messing just straightforward great service.”

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Posted 3 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 3 months ago

Snellings Gerald Giles is rated 4.9 based on 5,601 reviews