Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,614 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Arrived as promised, in good condition and on time. I am a repeat customer!”

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Posted 1 year ago

Thank you Mr Cooper for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent price for our ninja 15 in 1 air fryer. Excellent communication from Snellings Gerald Giles. Super fast delivery less than 24 hours from ordering. Product as described brand new boxed. This is my first purchase from snellings & I would recommend them .”

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Posted 1 year ago

Thank you Gary for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent service and very fast delivery, cheapest price I could find online There was a query with the delivery address so they just phoned and we sorted it out there and then and I received the goods the next day. I would highly recommend”

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Posted 1 year ago

Thank you Diana for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Ery fast delivery and great price. Very happy with my purchase and the service.”

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Posted 1 year ago

Thank you Tonia for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very impressed with service. Arrived next day.”

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Posted 1 year ago

Thank you Denise for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent and prompt service.”

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Posted 1 year ago

Thank you Katrina for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I use Snellings regularly and they never fail to impress. Great products, service and delivery.”

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Posted 1 year ago

Thank you Donna for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very friendly and helpful on the phone when I was choosing my fridge. Delivery and installation was quick and efficient. Would certainly recommend or use again.”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“excellent knowledgeable service”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent service and communication throughout. 10/10”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I was delighted by your speedy efficient service.”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service great people especially Phil in Norwich”

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Posted 1 year ago

Thank you Mr Hooper for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Package arrived promptly. I will use Snellings again”

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Posted 1 year ago

Thank you Anthony for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“always a good price and very quick delivery”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Super fast delivery”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Have used Gerald Giles before. Prompt delivery and good price. Thanks”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good reliable efficient service with orders promptly attended to.”

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Posted 1 year ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“We needed a heater replacement on our dishwasher, booked engineer paid £66.was told this covered 1 hour labour. Engineer arrived spent half hour just to tell us we needed new heater but had to order part. Engineer called later with estimate of £155+ including part. 1 hour allowed to do job. Also dishwasher was left with bottom panel loose because side bottom panel left not screwed in. Got job done locally for half that, so wasted £66. Would not recommend snellings. Was misled and I had said at first contact I did not want to spend more than £150 as I would rather buy new machine”

Helpful Report

Posted 1 year ago

Thank you for this feedback. We apologise for the poor experience you had with our company. I understand our Service Manager spoke with you to explain the dishwasher part charges and that our call out charge covers up to one hours labour. We would also offer you a goodwill discount should you choose to purchase a replacement dishwasher. Regards The Snellings Gerald Giles Team

Posted 1 year ago

“After paying £98 for a call out visit to look at my Microwave/0ven ,which I had to chase for, I was given a repair price of £600. I then asked about price for a replacement seal for my double oven. I was given a cost of £240 - which seemed a lot but I need this oven working at full capacity so I said to go ahead please with the seal only and order. To date, I have heard absolutely nothing more from them - now over a month on. Not very happy with the service- not what I expected from Gerald Giles/Snelling’s who we use as they are local and like to support local businesses. Having explained about the delay and fitting the new seal for free I am now satisfied with their response.”

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Posted 2 years ago

Thank you for this feedback Mrs Burrell. We apologise for the poor experience you had with our company. I understand our customer Services Manager has spoken with you regarding this. Regards The Snellings Gerald Giles Team

Posted 2 years ago

Snellings Gerald Giles is rated 4.9 based on 5,614 reviews