Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,607 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from this shop but rather spoilt by very late delivery time !.”

Helpful Report

Posted 1 year ago

Thank you very much Mr Lloyd for taking the time to leave a review, it is much appreciated. I am very sorry your order was delayed, on occasions this is out of our control. As you know we have raised this with our delivery partners. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“The site was easy to use with a variety of choices. The Roberts clock/tadio/alarm came very well packed. I have not fully tested as this is a Christmas Gift so it's all wrapped up ready!”

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Posted 1 year ago

Thank you very much Christine for taking the time to leave a review, it is very much appreciated. My goodness you are organised! Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great value and very fast delivery”

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Posted 1 year ago

Thank you very much Ann for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very quick delivery. Sadly purchase was a Christmas gift so I can't comment on actual product. Pleased so far”

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Posted 1 year ago

Thank you very much Louise for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Product was shipped promptly and delivered as expected - very smooth process. Thank you!”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Quick, efficient service, well satisfied.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service. The item was delivered next day!”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Nice website, easy to navigate, swift delivery, great service.”

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Posted 1 year ago

Thank you very much Mike for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Not used the product yet as it’s a Christmas present but the purchasing experience was perfect!”

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Posted 1 year ago

Thank you very much Jon for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent prompt speedy service.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Good service. Good product. Would go back.”

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Posted 1 year ago

Thank you very much Richard for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Genuine Miele products at good price and delivered quickly.”

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Posted 1 year ago

Thank you very much George for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very professional service. Communication all the way. Product as described. Very happy with it 😊”

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Posted 1 year ago

Thank you very much Malgorzata, for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Super fast delivery, very well packaged.Thank you !”

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Posted 1 year ago

Thank you very much Michelle for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent service throughout . Very pleased with the purchase.”

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Posted 1 year ago

Thank you very much Robert for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Everything was dealt with in a very professional manner the assistant I spoke to was very courteous and helpful”

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Posted 1 year ago

Thank you very much Stteven for taking the time to leave a review, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“First time purchasing from Gerald Giles and the experience has been first class. The microwave was competitively priced and delivered within the timeframe given at the point of order. - My only niggle was with the Delivery chap. ( a Courier I believe ) The Box was heavy and quite large and I couldn't lift it. He just dropped it outside my front door, didn't even speak & went to walk away. I called to ask him if he could just help me get the Box over the door threshold - but he just carried on walking away whilst shaking his head. Not very helpful or well-mannered. I had a real struggle getting it into the house.”

Helpful Report

Posted 1 year ago

Good morning, thank you for leaving us a 5-star review, this is very much appreciated given the circumstances. We are grateful you have shared your delivery experience with us, this is now being fed back to our courier partner. We applogise most sincerely as this absolutely should not have happened. I hope we can assist you with future purchases as we do aim to promote a professional service. Best regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Our Roberts alarm clock radio was cheaper than elsewhere, but we had a very busy week, so it was no problem to pay a few quid to specify Saturday delivery - most convenient.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Prompt Delivery and great service. I am very pleased with the Sonos Speaker.”

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Posted 1 year ago

Thank you very much Terry for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Thank you very much for your customer service when I rang to ask your opinion on the KitchenAid expresso machine and then for the superb delivery! Thank you Snellings definitely 5 star!”

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Posted 1 year ago

Thank you very much Judi for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snellings Gerald Giles is rated 4.9 based on 5,607 reviews