Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,604 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my new machine. The whole process from order to installation was seamless.”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Couldn’t fault the service received”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Great customer service. There was an issue with DHL that they were really helpful to resolve and refunded me the premium postage charge as a result which was above what they had to do.”

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Posted 8 months ago

Thank you very much Craig for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Gerald giles[shani Crew] Gave us help and support with the challenging problems we were experiencing with an appliance. The customer service was beyond 100% professional and competent we cannot praise them particularly Shani. They liase with us by email answering promptly all inquires and kept us up to date with progress. Their service.prices and swift delivery were exceptional. I cannot thank or recommend them enough. They went above and beyond and its a pleasure to do business with them. We have had 2 items from them and wouldn't hesitate to buy straight from them again. Thank you again. 6☆out of 5. Well done.”

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Posted 8 months ago

Thank you very much Mrs Harvey for taking the time to leave a review, along with your kind comments, it is very much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Fair price and fast delivery. Thank you”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“I recently purchase a Kitchen Aid ceramic mixer bowl from Gerald Giles. Although this item was hard to find and showing as out of stock on their web site they contacted me to say that had a showroom one that I could purchase. Absolutely delighted with the bowl and the customer service given. Thank you”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Usually buy electrical from John Lewis but since our Sheffield branch closed and they no longer price match, I have looked more on line. We bought our coffee maker from Gerald Giles, exactly the same product more than £100 cheaper. Haven’t used it yet but postage was prompt and I feel confident if there was an issue it would be dealt with”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Very easy to purchase and received the product a few days later. Highly recommend - incredible pricing too!”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“This is the first time that I have used this company. The item that I wanted was on offer. I purchased this prior to the bank holiday and it came the day after the bank holiday. The packaging was a little flimsy and there were a few dents in the packaging but apart from that I was satisfied.”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“The Miele vacum bags are slightly larger than the ones I had before but are of good quality. The delivery time was excellent so I'm very pleased with the product and service. Thank you.”

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Posted 8 months ago

Thank you very much Elizabeth for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Quick service and excellent product”

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Posted 8 months ago

Thank you very much Lindsey for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Price for product was competitive & delivered free of charge very promptly.”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“easy to order and quick delivery”

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Posted 8 months ago

Thank you very much Alice for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“I purchased a KitchenAid accessory. The price was very reasonable, ordering was easy, product arrived quickly and in excellent condition. I was kept up to date with regards to my order. I had a very positive experience ordering from this company and I will be ordering from them in the future. Thank you!”

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Posted 8 months ago

Thank you very much Emma for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Super product, super price, swift delivery —- you can’t ask for better. Thank you”

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Posted 8 months ago

Thank you very much Carl for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent service, most helpful staff”

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Posted 8 months ago

Thank you very much Alun for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Placed an order online for the first time. Instant acknowledgement of order. Delivery info sent by the following morning and kettle turned up two days later. Excellent service”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent fast service , could not be better.”

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Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“I phoned the shop to get clarification on my product. (Kitchen Aid food processor.).they couldn't have been more helpful. I placed my order online & it arrived within 2 days, & a lot cheaper than anyone else. I would highly recommended them”

Helpful Report

Posted 8 months ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

“Fabulous service highly recommended this company easy website and super fast delivery”

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Posted 8 months ago

Thank you very much Heidi for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 8 months ago

Snellings Gerald Giles is rated 4.9 based on 5,604 reviews