Snellings Gerald Giles Reviews

Name: Snellings Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.91

4.9 Rating 5,597 Reviews

98 %

of reviewers recommend Snellings Gerald Giles

4.9

Based on 5,597 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snellings Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599599

Email:

sales@geraldgiles.co.uk

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Snellings Gerald Giles 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived promptly & as ordered, good service”

Helpful Report

Posted 31 minutes ago

“All received fine eventually but had to call up to find out the status of my order as it had not arrived next day (as specified and paid for) when order on a Thursday. Called up on the Tuesday to find out what was going on and was told the payment was blocked because it was a first time purchase - bit odd. It was resolved immediately and the item was received next day (Wednesday) although I was need of the item on the Friday so a bit disappointing seeing as I paid for the next day delivery service. Processes might need addressing so this doesn’t occur for other customers.”

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Posted 4 hours ago

“Excellent. From ordering, to confirmation, delivery and installation. Polite, friendly and competent staff. Competitvely priced. First time buying from Gerald Giles and we would highly recommend using them. A better experience than using the big stores.”

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Posted 5 hours ago

“Excellent service and extremely quick delivery”

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Posted 6 hours ago

“Easy to order. Delivery prompt.”

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Posted 8 hours ago

“Efficient and prompt service as always”

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Posted 18 hours ago

“excellent service thank you”

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Posted 2 days ago

“Wow Excellent Customer Service 👏 Very efficient company would definitely recommend. Product purchased is absolutely brilliant - Ninja Foodi 8-in-1. Would also recommend this product, so easy to use.”

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Posted 2 days ago

“Excellent commnuitation, great service”

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Posted 3 days ago

Thank you very much Kevan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 days ago

“Very quick and prompt delivery. I was very impressed by this”

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Posted 3 days ago

Thank you very much Jane for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 2 days ago

“Packaging and delivery ere exceptional”

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Posted 4 days ago

“Competitive prices fast despatch and delivery. Good shopping experience.”

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Posted 5 days ago

“Excellent customer service and competitive prices”

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Posted 5 days ago

“Parents really pleased with there new Dyson hoover. The product arrived quickly, on time and as well packaged. Great communication throughout.”

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Posted 5 days ago

“The washing machine tablets are very good and match my Miele washing machine perfectly.”

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Posted 5 days ago

“Excellent transaction. Well done”

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Posted 5 days ago

“Great price and quick delivery . Perfect”

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Posted 6 days ago

“Prompt service”

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Posted 1 week ago

“Delivered within 30 hours of placing the order which was impressive. The cleaner was quite easy to assemble and all the parts were included and sensibly packed. The cleaner itself seems to be just the job. Recommended”

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Posted 1 week ago

“It’s difficult to review this as I am still waiting for it to arrive. I have had emails saying that you are awaiting stock, so communication is good. Maybe it said you were awaiting stock when I ordered it, if it did I didn’t notice if it didn’t then maybe you should add this to the website to manage peoples expectations.”

Helpful Report

Posted 1 week ago

Thank you very much for taking the time to leave a review, it is much appreciated. We are sorry your order has not arrived yet, these are currently on order with our supplier. It does state on our website, 'available to order'. The order with our supplier was made the same day as your order was placed with us. We will continue to keep you up to date regarding a delivery date. Regards The Snellings & Gerald Giles Team

Posted 6 days ago

Snellings Gerald Giles is rated 4.9 based on 5,597 reviews