genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.82

4.8 Rating 260 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

4.8

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

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genesishomeappliances-co-uk/ 5 star review on 15th May 2023

Boag

genesishomeappliances-co-uk/ 5 star review on 1st April 2019

Mackay

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to the helpful salesman whom I spoke to he was very helpful.”

Helpful Report

Posted 4 years ago

Thanks

Posted 4 years ago

“We were very pleased with the way Dean handled our order,and he did his very best to obtain a freezer for us.we will be using Genesisagain for our electrical appliances. Thankyou.”

Helpful Report

Posted 4 years ago

Thanks for your support

Posted 4 years ago

“No problems quick service old machine taken away.”

Helpful Report

Posted 4 years ago

We try to be as effcient as possible, thanks for your support

Posted 4 years ago

“They were very helpful”

Helpful Report

Posted 4 years ago

Thankyou for the review!

Posted 4 years ago

“Excellent customer service kept up to date with delivery and order details Product was delivered early and delivery service excellent”

Helpful Report

Posted 4 years ago

Thankyou for the review!

Posted 4 years ago

“Service second to none. Your colleagues attended and removed the old oven and replaced with the new. They showed my wife how everything worked and gave a demonstration. I have no hesitation in recommending this company”

Helpful Report

Posted 4 years ago

Thanks for the review!

Posted 4 years ago

“Always excellent service”

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Posted 4 years ago

“i had very good service right from my first phone call & the fitters were excellent”

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Posted 4 years ago

Thankyou very much for the feedback, much appreciated! :)

Posted 4 years ago

“Wonderfully efficient, knowledgeable and friendly service that the 'big boys' can't get near to. Excellent prices also. We have bought various appliances from Genesis over the last two decades, for business and home, and have no thought of going anywhere else in future.”

Helpful Report

Posted 4 years ago

Thankyou very much, much appreciated for the kind comments! :)

Posted 4 years ago

“Really pleased with Genesis and the service we received for our new kitchen. Dean Adams couldn't have done more. The planning, the appliances and the fitting all done at a difficult time just before Christmas when all tradesmen are booked up was done without any fuss. Not an indrawn breath to be heard! We got everything we asked for. Thank you Dean.”

Helpful Report

Posted 4 years ago

Thankyou very much for the kind words, really glad your loving your new kitchen! :)

Posted 4 years ago

“Ordered two appliances over the Christmas period. Had a couple of setbacks but all promptly sorted by the staff in the shop .Happy customer and will be back again”

Helpful Report

Posted 4 years ago

Thanks for the feedback, much appreciated! :)

Posted 4 years ago

“We wanted to buy from a local business so Genesis were a great choice, we have an old house so not the easiest of deliveries but we had great service from Dean, and the delivery team (sorry... didn't get names) but all delivered and installed as requested. Just a side note to say that we needed gas installed which Genesis arranged via Grant at Maryport gas, who did an ace job. Would definitely use again. Thanks to everyone who was involved.”

Helpful Report

Posted 4 years ago

Thanks very much for the feedback, we hope you enjoy your new cooker! :)

Posted 4 years ago

“Excellent service and lovely helpful staff”

Helpful Report

Posted 4 years ago

Thankyou for the lovely feedback! :)

Posted 4 years ago

“Speedy delivery was next day! All installed free of charge, love my new washing machine. Thanks to all. Highly recommend.”

Helpful Report

Posted 4 years ago

Thanks very much for the great feedback! :)

Posted 4 years ago

“I was very pleased indeed with the service I received, the staff couldn't have been more helpful - Excellent.”

Helpful Report

Posted 4 years ago

Thankyou for the kind words :)

Posted 4 years ago

Thankyou for the lovely feedback! :)

Posted 4 years ago

“Really excellent customer service. I ordered a tumble dryer for an elderly relative, unfortunately I ordered the wrong machine which we didn’t find out until they delivered. It was no problem and they took the old machine away and arranged for a replacement for the one ordered in error all at no extra cost. Helpful, friendly and reasonably priced! Highly recommended! Thank you”

Helpful Report

Posted 4 years ago

Thankyou very much for the kind words :)

Posted 4 years ago

“Friendly,helpful people and sensible prices”

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Posted 5 years ago

Thanks for the review, much appreciated

Posted 5 years ago

“Speedy delivery and great service from purchase to installation”

Helpful Report

Posted 5 years ago

Thanks for the review, much appreciated

Posted 5 years ago

“Very helpful and great product knowledge, even checked prices online for price match., Free delivery and small charge for disposing of old appliance. Overall great shopping experience.”

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Posted 5 years ago

“Caring, considerate and supportive; buy with confidence”

Helpful Report

Posted 5 years ago

Thanks for the feedback, much appreciated :)

Posted 5 years ago

genesishomeappliances-co-uk/ is rated 4.8 based on 260 reviews