genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 267 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

genesishomeappliances-co-uk/ 5 star review on 15th May 2023

Boag

genesishomeappliances-co-uk/ 5 star review on 1st April 2019

Mackay

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and reasonable price”

Helpful Report

Posted 2 years ago

“Very friendly and kept me informed about my delivery.”

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Posted 2 years ago

“Always happy to help, products are good quality. Staff completed a home check but also brought item to be fitted same day which was pleasing! Staff very friendly and informative! We are now loyal customers of genesis because of the high quality service!”

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Posted 2 years ago

“I had what can only be called as a perfect buying experience… the delivery was so fast and the communication was perfect . They had the best price online than anyone else and to be totally truthful they were perfect in every way . I will be only using Genesis Home Appliances in future .”

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Posted 2 years ago

Thank you very much for your kind words, much appreciated.

Posted 2 years ago

“Whole process good from start to finish (delivery)”

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Posted 2 years ago

“Friendly staff, ordering was easy. In the end I got a bigger dryer than I paid for due to a shipment error, but that was fine with me. No complaints.”

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Posted 2 years ago

“Very punctual, pleasant and efficient!”

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Posted 2 years ago

“Friendly and helpful personnel. However, the system for ensuring that orders arrive on time is unsatisfactory. It should not be left for the customer to contact the showroom to remind them that an item is due for delivery. Only then do the personnel start chasing up delivery.”

Helpful Report

Posted 2 years ago

Thank you very much for your welcomed feedback, at Genesis we strive to keep our customers updated during the order process as much as we can. Apologies if any inconvenience was caused with your order, we have taken your feedback on board for future endeavours. Thanks again for choosing Genesis!!

Posted 2 years ago

“Fantastic service very quick delivery”

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Posted 2 years ago

“We required a new built in fridge. Genesis found us the perfect one which required modifications to the cupboard to install which was done with no issues. Excellent customer service and we will definetly use Genesis again in the future!”

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Posted 2 years ago

“Very helpful and efficient”

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Posted 2 years ago

“Excellent product, price and service. Really impressed with customer service and care received. Will definitely use Genesis again.”

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Posted 2 years ago

Thank you very much, greatly appreciated!!

Posted 2 years ago

“Very helpful service”

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Posted 2 years ago

“Great Customer Service thank you”

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Posted 2 years ago

“Amica FK1974 fridge/freezer. Purchased from Genesis Home Appliances. The purchase process was straightforward. I was very happy with the customer service, including being contacted by phone to arrange a suitable delivery date. Delivery date/time ws fine. After it, I sent a follow on question by e-mail. Genesis contacted the manufacturer and quickly replied to that. The fridge/freezer is, to date, functioning well. It is a lot quieter than some reviews mention. I was able to place my unit right by a power-point but the very short lead could be an issue for other purchasers.”

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Posted 2 years ago

“Great service, good communication, updated frequently on order”

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Posted 2 years ago

“Was told appliance was in stock, and a date for delivery was confirmed, recieved a phone call on the day of actual delivery and was told there was no stock of that particular item!”

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Posted 2 years ago

“Very good prompt delivery and installation”

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Posted 2 years ago

“I am very pleased with my purchase. Also a quick delivery.”

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Posted 2 years ago

“Efficient , good communication reliable”

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Posted 2 years ago

genesishomeappliances-co-uk/ is rated 4.8 based on 267 reviews