genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.82

4.8 Rating 260 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

4.8

Based on 260 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

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genesishomeappliances-co-uk/ 5 star review on 15th May 2023

Boag

genesishomeappliances-co-uk/ 5 star review on 1st April 2019

Mackay

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Genesis a few times now for new home appliances and for replacement parts. Their customer service is outstanding, they go out of their way to ensure the customer is satisfied.”

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Posted 5 months ago

Thank you very much for the lovely review!

Posted 2 months ago

“Ordered a fridge freezer from Genesis as was the cheapest place I could find it online. I knew it would be a lead time to get it, around 4 weeks. Was kept up to date on delivery, spoke to customer services as they managed to obtain earlier and fitted the delivery around my holiday. Would recommend to anyone and would buy from again with no hesitation.”

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Posted 10 months ago

Thank you for the kind words!

Posted 2 months ago

“I have never had service of this level ever before! Keenly priced with free delivery and countless phone calls to me to smoothly arrange delivery. I didn't once need to call genesis, they were in constant contact and kept me updated on the progress. Liam is a credit to the company, his customer service is impeccable.”

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Posted 1 year ago

“Liam managed a complex and difficult case in replacing our Hob in london and was in contact almost Dailey arranging things. He was brilliant.”

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Posted 1 year ago

“Genesis really ARE exceptional: completely efficient administration, communication and delivery, courteous and decent. I have recommended ordering through Genesis to all my family and friends. Thank you.”

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Posted 1 year ago

“Brilliant A******”

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Posted 1 year ago

“Outstanding customer service. Highly recommend, communication was first class throughout the process.”

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Posted 1 year ago

“When I discovered Genesis Home Appliances Ltd, it was the beginning of a wonderful customer service experience. Firstly I was just so happy they had the item I required a smaller than normal integrated oven - I had searched high and low for one this size. Secondly, the person I dealt with was friendly and polite pre and post transaction, excellent customer service! 🏆 😀”

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Posted 1 year ago

“Fabulous service price and product speedy and efficient friendly and professional would use again and recommend!”

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Posted 1 year ago

“Friendly, helpful,went the extra mile to arrange a suitable time for us. Good product knowledge.”

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Posted 1 year ago

“Great service and happy with dishwasher”

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Posted 1 year ago

“What a great Company! Customer Service was exemplary, was kept in touch every step of the way from initial order to delivery and beyond. Well done guys!”

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Posted 1 year ago

“I’d recommend this company. I recently had to purchase a dishwasher and a dryer. The price was good (as I’d looked around), the service was excellent and delivery was quick. I would not hesitate to use this company again.”

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Posted 1 year ago

“Ordered a new oven online. Got a call almost immediately to arrange a survey to make sure the oven would fit and it was installed the next day. They also took away the old one. Definitely recommended (although I hope I don't need another new oven too soon).”

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Posted 1 year ago

“We found the salesman very helpful and knowledgeable of the product we were buying. Polite and efficient!”

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Posted 1 year ago

“Good advice in response to my requirements for a washing machine. Quick delivery and set up plus taking old machine away. So polite and helpful all the way through the process. Follow up calls regarding cash back payment from Bosch. Truly an excellent, hassle free experience. Thankyou”

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Posted 1 year ago

“Bought my cooker from Genesis, one I had not been able to obtain. Good communication from them along with photos of the cooker. Living in the southwest was not a problem and the carrier fee was not extortionate. Excellent service, followed up by two after-calls to check cooker had arrived. Thank you Genesis for your great customer service which can be a rarity nowadays.”

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Posted 1 year ago

“I've now bought a few items from Genesis and they're always good quality, and staff are really helpful. Would definitely recommend.”

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Posted 1 year ago

“I ordered a new oven for my parents. I was kept up to date with the delivery time - The delivery guys were very helpful. Calls from the store to check all was OK. Very good customer service.”

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Posted 1 year ago

“Great service, I purchased a dishwasher from Genesis who also installed. They were fast and professional”

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Posted 1 year ago

genesishomeappliances-co-uk/ is rated 4.8 based on 260 reviews