genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 273 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service in all respects and a very reasonable price.”

Helpful Report

Posted 1 year ago

“Brilliant company to deal with nothing is ever a problem. Staff are always helpful and pleasant. Wouldnt go anywhere else to purchase our goods now.”

Helpful Report

Posted 1 year ago

“I was really pleased with the service I received from Genesis and wouldn’t hesitate to use them again! They were helpful from the point of order right up to delivery. Great communication and customer service!”

Helpful Report

Posted 1 year ago

“Order placed online on the 23th of January for an oven, that the website had told us was in stock and available for delivery. Only to hear AFTER I bought it that it wasn't actually in stock, not only that but it wouldn't end up being back in stock and delivered on the 5th April (72 days later) I was offered numerous times to pay more for the item id already bought and it could be sent quicker as they could get it from another source, this was not acceptable. Im very happy with my product, but I was very unhappy with the purchasing process and the time it took.”

Helpful Report

Posted 1 year ago

We are sorry to hear your experience in the purchasing process was disappointing. We appreciate your honest feedback and you are happy with the product chosen. We stated the product as available to order on our site and i can understand your disappointment when the supplier kept on letting us down, which in turn meant we let you down. We thank you again for shopping with Genesis and your feedback to help us in the future.

Posted 1 year ago

“Excellent service, quick delivery and installation. Friendly delivery guys. I'm very pleased with my purchase.”

Helpful Report

Posted 2 years ago

“Very helpful sales assistant and delivery men. Quick delivery and installation. Old appliance disconnected and taken away.”

Helpful Report

Posted 2 years ago

“Good service. Helpful staff”

Helpful Report

Posted 2 years ago

“Helpful staff over telephone, delivery when promised excellent service.”

Helpful Report

Posted 2 years ago

“Very helpfull held fridge freezer until I wanted it”

Helpful Report

Posted 2 years ago

“Excellent service from start to finish. Fitted the built in fridge/freezer a dream. Highly recommended.”

Helpful Report

Posted 2 years ago

“very good service in the shop and delivery”

Helpful Report

Posted 2 years ago

“Fabulous customer service, great prices.”

Helpful Report

Posted 2 years ago

“Brilliant service. Constantly kept in contact with us regarding delivery, which was really quick. The delivery drivers were really good too. Would highly recommend. Good old fashioned quality service. Customer service is obvious high priority”

Helpful Report

Posted 2 years ago

“Excellent service all round, thank you.”

Helpful Report

Posted 2 years ago

“What can I say! We've just been back to the store for a large freezer. As usual the whole experience was first class, Liam the salesman is a superstar. His knowledge of all the products is unbelievable. We were so impressed, he is real asset to genesis!. If we were in the market for a sales assistant/ customer service assistant, we would offer him the job in a flash.”

Helpful Report

Posted 2 years ago

“I purchased a fridge freezer from Genesis and I was very impressed with the very helpful staff and for keeping me fully advised of the delivery time of the applicance.”

Helpful Report

Posted 2 years ago

“I dealt with Liam at the Workington store and he was very helpful and kept me informed of progress.”

Helpful Report

Posted 2 years ago

“Great service and prices. +++”

Helpful Report

Posted 2 years ago

“Wide range of appliances available. Prompt delivery. Helpful, courteous and supportive staff.”

Helpful Report

Posted 2 years ago

“Delivery men were very polite and friendly.”

Helpful Report

Posted 2 years ago

genesishomeappliances-co-uk/ is rated 4.8 based on 273 reviews