genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 273 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 273 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I discovered Genesis Home Appliances Ltd, it was the beginning of a wonderful customer service experience. Firstly I was just so happy they had the item I required a smaller than normal integrated oven - I had searched high and low for one this size. Secondly, the person I dealt with was friendly and polite pre and post transaction, excellent customer service! 🏆 😀”

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Posted 1 year ago

“Fabulous service price and product speedy and efficient friendly and professional would use again and recommend!”

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Posted 1 year ago

“Friendly, helpful,went the extra mile to arrange a suitable time for us. Good product knowledge.”

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Posted 1 year ago

“Great service and happy with dishwasher”

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Posted 1 year ago

“What a great Company! Customer Service was exemplary, was kept in touch every step of the way from initial order to delivery and beyond. Well done guys!”

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Posted 1 year ago

“I’d recommend this company. I recently had to purchase a dishwasher and a dryer. The price was good (as I’d looked around), the service was excellent and delivery was quick. I would not hesitate to use this company again.”

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Posted 1 year ago

“Ordered a new oven online. Got a call almost immediately to arrange a survey to make sure the oven would fit and it was installed the next day. They also took away the old one. Definitely recommended (although I hope I don't need another new oven too soon).”

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Posted 1 year ago

“We found the salesman very helpful and knowledgeable of the product we were buying. Polite and efficient!”

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Posted 1 year ago

“Good advice in response to my requirements for a washing machine. Quick delivery and set up plus taking old machine away. So polite and helpful all the way through the process. Follow up calls regarding cash back payment from Bosch. Truly an excellent, hassle free experience. Thankyou”

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Posted 1 year ago

“Bought my cooker from Genesis, one I had not been able to obtain. Good communication from them along with photos of the cooker. Living in the southwest was not a problem and the carrier fee was not extortionate. Excellent service, followed up by two after-calls to check cooker had arrived. Thank you Genesis for your great customer service which can be a rarity nowadays.”

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Posted 1 year ago

“I've now bought a few items from Genesis and they're always good quality, and staff are really helpful. Would definitely recommend.”

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Posted 1 year ago

“I ordered a new oven for my parents. I was kept up to date with the delivery time - The delivery guys were very helpful. Calls from the store to check all was OK. Very good customer service.”

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Posted 1 year ago

“Great service, I purchased a dishwasher from Genesis who also installed. They were fast and professional”

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Posted 1 year ago

“Very professional from start to end, very friendly staff when ordering and the delivery men were very informative and friendly, everything arrived on time and A1 condition”

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Posted 1 year ago

“Excellent communication throughout the process so the purchase and delivery went exactly as scheduled”

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Posted 1 year ago

“Fantastic company to deal with I’d 100% recommend them to anyone👍”

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Posted 1 year ago

“Excellent service and delivery. Kept us informed at every stage and couldn’t have been more helpful. We’re very helpful in advance of purchase and provided very useful advice about a range of appliances - couldn’t imagine better advice, service and support. Highly recommended”

genesishomeappliances-co-uk/ 5 star review on 15th May 2023

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Posted 1 year ago

“Excellent service as always, very helpful and friendly staff, highly recommended”

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Posted 1 year ago

“Very helpful service”

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Posted 1 year ago

“Good Company to deal with, excellent customer service, good prices and delivery what more could you ask for. Highly recommended”

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Posted 1 year ago

genesishomeappliances-co-uk/ is rated 4.8 based on 273 reviews