genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 267 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

genesishomeappliances-co-uk/ 5 star review on 15th May 2023

Boag

genesishomeappliances-co-uk/ 5 star review on 1st April 2019

Mackay

Anonymous

Anonymous // 01/01/2019

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“Excellent company, customer service is out of this world ! Thank you 🤩”

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Posted 4 weeks ago

“Grreat product knowledge. Delivered and installed efficiently and on time by friendly and knowledgeable delivery guys. Thank you”

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(Workington) - Posted 4 weeks ago

Thank you for taking the time to send a review :)

Posted 4 weeks ago

“The people at Genesis couldn’t be more helpful. Prompt delivery of reasonably priced goods by two lovely chaps and a very friendly lady on the phone. I highly recommend this local company.”

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(Workington) - Posted 1 month ago

Thank you for the review :)

Posted 4 weeks ago

“After recently purchasing a dishwasher from Genesis I can honestly say I have been so impressed with the excellent level of service I have received from them. They were very friendly, professional and helpful from start to finish. I could not fault the two gentlemen who came and fitted the dishwasher. They were so professional, friendly and respectful making the whole process stress free and easy for me. I would definitely purchase from this company again.”

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(Workington) - Posted 1 month ago

Thank you for taking the time to send a review :)

Posted 4 weeks ago

“Great service yet again special mentions to Dean Adams who suggested the perfect washing machine for my girlfriend which was delivered and fitted the next day!”

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(Workington) - Posted 1 month ago

Thanks for the lovely review Paul :)

Posted 1 month ago

“What a breath of fresh air to deal with this shop, the customers service was 10 out of ten. In the current world of non-existence of customer service in this country, it was great to be kept updated with my order. Some of the larger companies could learn a lot, and do the basics.”

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Posted 1 month ago

Thank you very much for the kind review :)

Posted 1 month ago

“i was delighted with the Genesis ordering everything was dealt with quickly and i got my order in 3days exactly as i wanted. The only let down was the actual delivery by two of the most miserable delivery drivers from A O who could hardly speak English so i dont know if there was anything to tell me about my order. Having said that i will definitely order from Genesis again”

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Posted 1 month ago

Thank you for the order, we do apologise if you had an issue with the delivery itself. We do offer FREE national delivery and Expert logistics are one of our delivery companies, now and again our deliveries can be carried out in an AO van. If you do need any assistance please feel free to contact us anytime, thanks again for using Genesis Home Appliances.

Posted 1 month ago

“Very happy with the overall service. Would use again and recommend to others. Delivery was prompt. Even phoned to confirm my on-line order was what I wanted beforehand.”

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