genesishomeappliances-co-uk/ Reviews

Name: genesishomeappliances-co-uk/
Address: Clayflatts Trading EstateWorkingtonCumbria, Workington
Rating: 4.83

4.8 Rating 272 Reviews

96 %

of reviewers recommend genesishomeappliances-co-uk/

Company Reviews

Metrics

Info

4.8

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0190061767

Location:

Clayflatts Trading EstateWorkingtonCumbria
Workington
CA14 2TQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No issues with the ordering and delivery of the appliance.”

Helpful Report

(Workington) - Posted 18 hours ago

“as i have only had the both products for a short time it is a bit early to coment, but have never had any problems in the past, so do not invisage any problems with my new products.”

Helpful Report

(Workington) - Posted 1 day ago

Thank you for taking your time to send us a review :)

Posted 1 day ago

“Brilliant customer service and easy to deal with”

Helpful Report

(Workington) - Posted 2 days ago

Thank you for taking your time leaving a review :)

Posted 2 days ago

“Limited choice on dishwashers but knowledgeable service”

Helpful Report

(Workington) - Posted 2 days ago

Thank you for leaving a review, we will take your feedback into consideration and are always looking for ways to improve, we will have a look at increasing our stock in this area :)

Posted 2 days ago

“I bought a hotpoint washing machine and wanted the same style as my old one. Staff were very helpful and sorted delivery and arranged for my old washing machine to be taken away. Very good service.”

Helpful Report

(Workington) - Posted 2 days ago

Thanks for taking your time leaving a review :)

Posted 2 days ago

“Excellent company, customer service is out of this world ! Thank you 🤩”

Helpful Report

Posted 2 months ago

“Grreat product knowledge. Delivered and installed efficiently and on time by friendly and knowledgeable delivery guys. Thank you”

Helpful Report

(Workington) - Posted 2 months ago

Thank you for taking the time to send a review :)

Posted 2 months ago

“The people at Genesis couldn’t be more helpful. Prompt delivery of reasonably priced goods by two lovely chaps and a very friendly lady on the phone. I highly recommend this local company.”

Helpful Report

(Workington) - Posted 2 months ago

Thank you for the review :)

Posted 2 months ago

“After recently purchasing a dishwasher from Genesis I can honestly say I have been so impressed with the excellent level of service I have received from them. They were very friendly, professional and helpful from start to finish. I could not fault the two gentlemen who came and fitted the dishwasher. They were so professional, friendly and respectful making the whole process stress free and easy for me. I would definitely purchase from this company again.”

Helpful Report

(Workington) - Posted 2 months ago

Thank you for taking the time to send a review :)

Posted 2 months ago

“Great service yet again special mentions to Dean Adams who suggested the perfect washing machine for my girlfriend which was delivered and fitted the next day!”

Helpful Report

(Workington) - Posted 3 months ago

Thanks for the lovely review Paul :)

Posted 2 months ago

“What a breath of fresh air to deal with this shop, the customers service was 10 out of ten. In the current world of non-existence of customer service in this country, it was great to be kept updated with my order. Some of the larger companies could learn a lot, and do the basics.”

Helpful Report

Posted 3 months ago

Thank you very much for the kind review :)

Posted 3 months ago

“i was delighted with the Genesis ordering everything was dealt with quickly and i got my order in 3days exactly as i wanted. The only let down was the actual delivery by two of the most miserable delivery drivers from A O who could hardly speak English so i dont know if there was anything to tell me about my order. Having said that i will definitely order from Genesis again”

Helpful Report

Posted 3 months ago

Thank you for the order, we do apologise if you had an issue with the delivery itself. We do offer FREE national delivery and Expert logistics are one of our delivery companies, now and again our deliveries can be carried out in an AO van. If you do need any assistance please feel free to contact us anytime, thanks again for using Genesis Home Appliances.

Posted 3 months ago

“Very happy with the overall service. Would use again and recommend to others. Delivery was prompt. Even phoned to confirm my on-line order was what I wanted beforehand.”

Helpful Report

(Workington) - Posted 5 months ago

Thank you for the kind review :)

Posted 5 months ago

“Very good service.”

Helpful Report