GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only just joined and have had no reason to call Gem. Hopefully I never will need to call but time will tell.”

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Posted 5 years ago

“I joined today - great price and the lady who assisted me with a question on the live chat was most informative and helpful!”

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Posted 5 years ago

“Made telephone contact to sign up for joining. Dealt with efficiently and satisfactorily. Hope your breakdown service is as good!”

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Posted 5 years ago

“I recently joined gem; I am impressed with the pricing structure; the level of customer service, and the fact that gem have additional services which compliment the core offering.I haven't broken down since I joined gem so cannot comment on experiences related to that right now.”

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Posted 5 years ago

“Fair price for cover, easy application process”

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Posted 5 years ago

“I have used a well known breakdown service for many years but found that as a loyal customer they were expensive and did not take my loyalty into account. I now have a full breakdown service with yourselves including home start and cover for my wife, the latter two that were not included in my previous cover. The price was therefore very competitive and cheaper. I would highly recommend your company to others.”

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Posted 5 years ago

“Complete breakdown cover, no extras, at a good price.”

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Posted 5 years ago

“Signing up online was simple and seemed to include all of the information needed to make a decision. I will have to wait and see how good the actual breakdown service is, hopefully I won't need it!”

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Posted 5 years ago

“I became a member after seeing great reviews . Very Easy to join .”

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Posted 5 years ago

“Best value for money that I could find and the online reviews, (auto express being one of them) had GEM top!”

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Posted 5 years ago

“Having had enough of several other service providers, their dubious business methods & lack of principled integrity, I found GEM via online reviews. Sign up was very easy, information & cover details were refreshingly clear & to the point, voiding the the necessity for direct enquiries. I am content with my new cover & have far more confidence in what they say they can provide & do should the need arise. The only downside was the lack of a monthly payment plan for those on low incomes; but the policy cost was excellent compared to the AA (twice the cost & some), who wanted in excess of £220 for my cover needs. At this point I can heartily recommend GEM as the best of all such service providers.”

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Posted 5 years ago

“Just sorted my break down cover with them so can not comment on their service as yet. Talked to customer support though about adding my husband and they was helpful to sort it promptly.”

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Posted 5 years ago

“Information on joining and the benefits were clearly laid out and easy to understand. Easy, quick and efficient enrolment - no problems at all.”

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Posted 5 years ago

“Dead easy, thanks.”

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Posted 5 years ago

“Impressive reviews both personal and professional. Easy to understand website and very easy to join. I hope their service is as impressive.”

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Posted 5 years ago

“Very easy clear website, made the joining experience a breeze. Was very happy to be able to have both myself and my wife covered for a extremely competitive price.”

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Posted 5 years ago

“was with them but forgot to renew. like they say brake down and they sort it .no worries”

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Posted 5 years ago

“Just joined. Web page easy to follow and easy to complete. Hope I do not have to call them, but peace of mind to know that they'll be there if I need them.”

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Posted 5 years ago

“Very knowledgeable and helpful telephone assistance when making enquiries. Clear and easily navigable website. Signed up, as new member, with confidence.”

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Posted 5 years ago

“The signup process was very easy and the premium considerably better than either the AA or the RAC. I have no experience as yet of a breakdown callout. But I'm sure WHich will have tested them on this before awarding them a recommendation.”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews