GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy and quick, very fast email response. No long winded phone calls apologising for long delay due to high call volume.”

Helpful Report

Posted 7 years ago

“Very easy to renew your policy. I have never used motoring assist and I hope I never have to in a good way but it is nice to no you are covered if you need assistance.”

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Posted 7 years ago

“Cost; cover given; 3 ways to pay; e-mail confirmations and replies; access to needful downloads content.”

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Posted 7 years ago

“Easy and quick to join, also better value than the more recognised competitors.”

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Posted 7 years ago

“The pricing is very competitive with excellent service.”

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Posted 7 years ago

“Hello I only joined today and have been asked to review my experience, I can only say that the process of joining was extremely easy. Hope if should I require the breakdown service that too is easy.”

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Posted 7 years ago

“Great company have now taken out out our third years family cover. Have used the service three times in the last year and on every occasion service was great from the call centre to the repair team arriving. Highly recommend over the choices out there .”

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Posted 7 years ago

“Easy to use website allowed us to choose the exact cover we needed”

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Posted 7 years ago

“This is the 3rd year I have been using GEM - I find their subscription price is good compared to others- and last year I had to call them out a few times and was very happy with their service. The switchboard was very efficient - the engineer who attended knowledgeable and the pick up truck service also good. Really can't fault it...which is why I've signed up for another year!”

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Posted 7 years ago

“Very quick to be made a member a good plan just choose between option 1 or 2 simple and fair”

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Posted 7 years ago

“I've been happy with the service provided in previous breakdown situations, but am disappointed that when it comes to Membership Renewals, they don't offer customer loyalty discounts/benefits... those seem to be reserved for new customers only.”

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Posted 7 years ago

“I made the mistake of not following the recommendation e-mail address my son recommended me to GEM he has been a member for some years and always had good service when in need. I believe I will get the same good service if I am unfortunate to need it”

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Posted 7 years ago

“Great service, always on time, makes you feel reassured and safe.”

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Posted 7 years ago

“Straightforward application.”

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Posted 7 years ago

“Very easy to sign up, price is very good, hope the service is as fast”

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Posted 7 years ago

“So far the joining process was a breeze. I cannot give any comments on breakdown as yet, let's hope it never happens! I'm doomed now I said that!!”

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Posted 7 years ago

“Joining GEM was straightforward and hassle free.”

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Posted 7 years ago

“Easy to sign up for the cover I wanted.”

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Posted 7 years ago

“great value all areas covered”

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Posted 7 years ago

“Joining online was an easy process. I am very pleased with the with the cover provided by Recovery EXTRA. It's just what I am looking for.”

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Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews