GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke down coming off the motorway, without roadside insurance. Thank you Gem for your calm and very positive help in keeping me safe and getting me moving.”

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Posted 6 years ago

“I have used this recovery in the past. It's really competitively priced and provides a great service”

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Posted 6 years ago

“I have not used the service so it’s hard to rate. The magazine is quite good but I don’t feel strongly about it.”

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Posted 6 years ago

“100% by far the best breakdown company in the UK. I have had to use them twice over the years and after being let down by the RAC before joining GEM. Very polite and understanding control staff,nothing is a bother and if they say they will ring you back to keep you informed they will. Best value for money recovery.”

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Posted 6 years ago

“After checking review sites, this seemed to be the best value for money. Very simple format and easy to complete.”

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Posted 6 years ago

“Efficient and helpful representative”

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Posted 6 years ago

“I joined GEM today, after a bit of internet research, as they come highly recommended and their price is far better than more well known competitors. Hopefully I’ll never have to use them, but I now have peace of mind at a great price. Signing up was very easy, and I immediately received all the confirmation emails and contact numbers I’d need in the event of a breakdown. Also the phone app looks great, with a location finder and ‘assist me’ button. I feel better already.”

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Posted 6 years ago

“Easy on line application and confirmation of membership. Receipt of membership card and clear information on what to do in the event of a breakdown.”

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Posted 7 years ago

“The gentleman at the end of the phone was very helpful and clear. The garage arrived within an hour. However he did not try to diagnose the problem. He said it "was beyond him" and just went straight for recovery to my garage some 14 miles away. My garage found out it was a bad earth under the car. I may have to join the RAC so I can get someone who will actually try to fix it first. The gentleman did attend was very nice and I am sure he did his best. He certainly knew what he was doing loading and unloading my car onto the recovery vehicle.”

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Posted 7 years ago

“Very easy on-line joining process.”

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Posted 7 years ago

“Promising but problems with accuracy of personal details and confirmation”

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Posted 7 years ago

“Peace of mind when travelling to and from work and going longer distances”

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Posted 7 years ago

“Went to Gem approx 4 years ago after my previous breakdown cover almost doubled their price. Price has remained competitive (not greedy) & staff have been helpful.”

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Posted 7 years ago

“Good value for money and includes cover for my caravan too.”

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Posted 7 years ago

“Easy to register online”

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Posted 7 years ago

“A quick and painless transaction.”

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Posted 7 years ago

“Just what we needed, a no fuss sign up.”

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Posted 7 years ago

“I have just joined GEM and found the whole process very straightforward and done in a matter of minutes - very impressed!”

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Posted 7 years ago

“the website is very good and i found the joining process easy.I hope the future service is as good as i have read some very good reports about your service.”