GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Star rating based on joining experience as a new member. Easy to understand options, simple process. Received comprehensive information in the post shortly afterwards, with a robust membership card, unlike the one from my previous supplier. I like the overall approach and stance of GEM as a motoring organisation.”

Helpful Report

Posted 4 years ago

“I had been with the AA for 17years and I phoned them to inform them my husband had just died and was told I had to take out a new policy but would cost more which I found very hard. On looking at your websit you give a better cover and are much cheaper wish I had changed years ago.”

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Posted 4 years ago

“Just joined. Communications so far is excellent. Well informed. Very thoughtful. Hopefully if I ever need to call them for breakdown rescue, it would be as efficient and thoughtful.”

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Posted 4 years ago

“Just joined online. A very straightforward process.”

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Posted 4 years ago

“Simple application form, easy to follow instructions and information so the process was effortless and quickly completed.”

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Posted 4 years ago

“At this time unable to really comment. Have not experienced a breakdown. Been with AA and have never had a breakdown. However, they wanted too much money for the same coverage. There was no incentive for a loyal customer who never had to use their services.”

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Posted 4 years ago

“Just joined gem and a very simple process in joining on line. Excellent website”

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Posted 4 years ago

“Good selection of products and one especially for my needs. Website very easy to use and quick. Hope I don’t need to call in with a breakdown, of course!”

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Posted 4 years ago

“Just joined the GEM. No first hand experience of the service it offers. So too early to be judged in comparison with other leading Breakdown providers.”

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Posted 4 years ago

“A very simple site to understand and activate. Probably the best around and very competitively priced As for the service. Time will only tell”

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Posted 4 years ago

“Easy to join, everything very quick.”

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Posted 4 years ago

“I’ve just joined up to G.E.M’s all inclusive recovery service and it took just three or four minutes to complete the application form. Fast, easy and professional website. I just hope that if I do need to have a mechanic out for whatever reason it will be as painless as joining your team!”

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Posted 4 years ago

“The operator who I talked with had a good sense of humour, polite and very helpful.. thank you and I wish you all a fab trouble free Christmas. 😁”

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Posted 4 years ago

“Excellent easy and covers our needs”

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Posted 4 years ago

“Very straightforward website with clear details of the service provided.”

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Posted 4 years ago

“Thank you so much for saving me on the M25 after my tyre punctured. Your service was excellent and the breakdown recovery vehicle arrived within 40 minutes and towed my vehicle home. An absolute must product!”

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Posted 4 years ago

“Excellent & knowledgable interaction with customer service team Competitively priced family breakdown cover”

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Posted 4 years ago

“To meny “If’s and buts” but according to the web they are possibly the best”

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Posted 4 years ago

“Simple sign-up process.”

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Posted 4 years ago

“Helpful on phone. Polite.”

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Posted 4 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews