GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joining GEM was seamless and the most price competitive. If all companies had web sites this user friendly people would have more time to enjoy life. Thanks”

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Posted 6 years ago

“Defaqto 5 stars and Which recommended for an amazing price. Hopefully will never have to test the recovery part.😀”

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Posted 6 years ago

“just signed up. telephone was answered very quickly and Laura was knowledgeable”

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Posted 6 years ago

“Everything you need to make a decision is laid out clearly and really straightforward. I was impressed as there was only two options to choose from, and all you had to decide is which one you preferred. No messing about as to what car you drive as the person is covered in any car. Joining and paying was also really straightforward too! So far so good!”

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Posted 6 years ago

“Easy site to use and good choice of cover at a very competitive price especially when using Topcashback to get an extra discount.”

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Posted 6 years ago

“Joined yesterday - by phone - and Sue was very clear and helpful. Hope I don't need to talk to her again until I renew next year!!”

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Posted 6 years ago

“Excellent so far. We've not received our cards as yet or made any claims so time will tell. Experience so far has been faultless - long may it continue!”

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Posted 6 years ago

“Bit annoyed to find that once I had signed up there was a special offer on membership that could have saved me £30. I also tried to set up a direct debit but seems my bank will not allow this but never had any problems setting up DD with other companies.”

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Posted 6 years ago

“have been with Gem before but then bought a new car which had breakdown cover for three years included - no problems before so have re-joined GEM”

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Posted 6 years ago

“Five star review for ease of membership online.”

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Posted 6 years ago

“Recommended by Which? as top provider so I joined online which was an easy process”

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Posted 6 years ago

“Very easy sign up procedure and competitive priced”

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Posted 6 years ago

“Very helpful and prompt service. You knock spots of the RAC who usually cause delays and aren't especially polite! Thanks again, Andrew de Berry I believe it was Diana who assisted me.”

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Posted 6 years ago

“I've just joined so I can't rate the service yet! One niggle I have already concerns the printing of 'what to do if you breakdown' info. It doesn't print cleanly in that the front page is overlaid by part of what looks like the last page.”

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Posted 6 years ago

“My telephone dealings with your office as I applied for membership have been very good.”

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Posted 6 years ago

“I can only rate the enrollment process which was smooth and untroubled ............until the the very last when some sort of failure window appeared , spouting (to me) gibberish. However the process appears to have concluded satisfactorily for all.”

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Posted 6 years ago

“Easy sign up process and great price”

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Posted 6 years ago

“Filled in on line application in my name with my partner as second named person. Documents issued with no mention of my name and my title transposed to my partners name - who also appears as a second person.. If the cant even get this right it makes one wonder what happens out on the road.”

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Posted 6 years ago

Dear Member, Thank you for taking the time to review your joining process. I can confirm that the details given on your online application are downloaded directly into our database, your documents created from that information We do not change them at any point. We have also received your email and the changes have been made in accordance with your instructions. Regards, The GEM Team.

Posted 6 years ago

“I joined because you were highly recommended by my cousin who was very happy with your organisation.”

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Posted 6 years ago

“Seems to cover all the points needed to take the sting out of a breakdown.Well done”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews