GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was simple and I like the fact that the app recognises where I would be if I break down I have a relatively new reliable car but I paid a bit extra for breakdown with Gem instead of roadside recovery as I liked the fact that the cover is for the individual as I have had experiences whereby I was in the car with my son and the cover was for my vehicle or in recent days for a vehicle that I no longer own so we were stuck and this kind of cover would have prevented this.”

Helpful Report

Posted 6 years ago

“The lady who took my subscription, Paula... Was very polite and helpful.”

Helpful Report

Posted 6 years ago

“Couldn't get any sense on Internet but great service on the phone.”

Helpful Report

Posted 6 years ago

“A recommended breakdown service that was simple to join.”

Helpful Report

Posted 6 years ago

“From the information on the options available and the concise explanation of the cover levels to payment,all very easy and straightforward. The whole experience is customer orientated and aimed at making the choosing what you want as easy as possible.”

Helpful Report

Posted 6 years ago

“Easy to use website, clear information and easy to understand policy terms.”

Helpful Report

Posted 6 years ago

“Very easy to join and offering comprehensive cover at a very reasonable price.”

Helpful Report

Posted 6 years ago

“Competitive price. Easy to follow instructions for membership.”

Helpful Report

Posted 6 years ago

“Seamless joining process.”

Helpful Report

Posted 6 years ago

“Very happy with the cover I’ve purchased . We own cars motorcycles and a motorhome . It’s good to know they are all covered . Kind regards s Anderton”

Helpful Report

Posted 6 years ago

“Website very straight forward made signing up easy.”

Helpful Report

Posted 6 years ago

“For someone who dislikes filling in forms this one was clear”

Helpful Report

Posted 6 years ago

“Easy to set up”

Helpful Report

Posted 6 years ago

“Simple and straightforward to get set up. I'm all set for another year!!”

Helpful Report

Posted 6 years ago

“Joining process very simple including online chat which helped me decide on joining.”

Helpful Report

Posted 6 years ago

“Good joining experience. Price was competitive online so I hope the actual breakdown service is as good should I ever need it.”

Helpful Report

Posted 6 years ago

“Information on website very clear. Comprehensive coverage for an single inclusive price. All seems very straightforward.”

Helpful Report

Posted 6 years ago

“Must say how quick and efficient the staff are and happy to help has an answer for all my questions. This certainly comes across even over the phone must say . Lisa was a lady I spoke to first so helpfull Then when I called back I spoke to Diana she was also very pleasant . First impressions count !!! All information that I needed was given to me in a very calm and happy manner 😃..”

Helpful Report

Posted 6 years ago

“Looked at GEM because of high consumer ratings (Incl. Which?) I had a few questions to ask before 'signing up' - all handled on the telephone quickly and professionally. Went for 'family pack' all living at the same premises - looks like very good value for 4 people - I really like the fact that it's the person who is covered in any car, rather than individual cars - this means if you are travelling in somebody else's car who doesn't have breakdown assistance - you are still covered.”

Helpful Report

Posted 6 years ago

“Very easy and user friendly”

Helpful Report

Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews