GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just joined Gem Motoring Assist. It was easy and quick to do.”

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Posted 3 years ago

“Just joined GEM on-line. Very easy website to negotiate, everything laid out in a clear manner and simple to join. Hopefully will never have to use it!”

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Posted 3 years ago

“Very easy to get a quote, complete registration and buy a policy. Straightforward and simple”

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Posted 3 years ago

“Straightforward, good value cover. Would like a monthly dd option ?”

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Posted 3 years ago

“Having compared the top rated breakdown providers in detail, I decided to go with GEM motoring Assist, who answered the phone promptly on both occasions(no irritating recorded messages), and were friendly and helpful in providing the information I needed before making my purchase with confidence.”

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Posted 3 years ago

“The sign up process was extremely easy and if I do breakdown and they deliver the same level of service at this time then I will be extremely impressed.”

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Posted 3 years ago

“Very friendly and efficient staff ,great value for money .I have only required to call them out once but they arrived very quickly and were very efficient and got me back on the road very quickly.I would definitely recommend them .”

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Posted 3 years ago

“Made enquiry to join.. they called me back promptly and were swift, helpful, polite and more importantly ‘human’ in getting me signed up. So many big organisations just want to close the deal and move on. The lady took her time, was friendly and felt like joining a family rather than a big faceless organisation.”

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Posted 3 years ago

“Very helpful and very professional. Helped with right policy. Thanks”

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Posted 3 years ago

“Anyone is good at taking peoples money , it is the service when needed what matters”

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Posted 3 years ago

“I have been with Gem a few years ago and was very pleased with it then, have been with others since but look forward to being back Wigan.”

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Posted 3 years ago

“I am very impressed with GEM, so far. These days it's a refreshing change to call a company and speak immediately to someone. Becky was most personable, helpful and reassuring, explaining and clarifying the options clearly, and answering my questions. The sort of cover I required and described, I learned is called 'Extra', and it was not difficult to choose that option, particularly as it seems to be very good value, albeit at an introductory rate. Coupled with Becky's pleasantness, it was not difficult for me to decide to join GEM rather than make further calls to other companies in order to make comparisons. Paying was easy by debit card by phone. I was recommended to GEM by my girlfriend who joined sometime last year, and I was delighted to learn unexpectedly from Becky that she would therefore receive a £20 Marks & Spencer voucher, for which she will be most pleased. Sensibly, I was given there and then the emergency number in case of problems with text, email or post, even though cover would not start immediately. Owing to my circumstances and to ensure that I received your pack in one form or another, Becky kindly agreed to send both by email and by post. I trust that I won't be needing you, but feel assured in case I do. Kind regards, Stephen Mark Humphreys.”

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Posted 3 years ago

“No problems so far.”

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Posted 3 years ago

“Have had a previous membership with GEM and only too happy to return to them when the warranty on our car ran out.”

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Posted 3 years ago

“The website is very user friendly - easy to follow instructions and in depth information and guidance”

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Posted 3 years ago

“Very easy to use website and simple to purchase breakdown cover”

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Posted 3 years ago

“Very simple to join on line.”

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Posted 3 years ago

“I have just re-joined GEM after years of driving without breakdown cover (we both had new cars and did not feel the need for cover). I chose GEM again as we always received excellent service. I believe they are far superior to any other breakdown companies. Their prices are competitive and I would highly recommend to anyone.”

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Posted 3 years ago

“Having seen the reviews I switched from my current breakdown cover to GEM. It was easy and quick to do. As I need to cover a modern and old car, plus a motorbike, the personal cover is perfect for me. I can only drive one at a time so this is the best cover. In the past I had RAC cover but the renewal cost kept rising.”

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Posted 3 years ago

“Policy was exactly what was required for UK cover - easy to set up. But then we found that our bank a/c had breakdown included. Advice on cancellation of the policy was helpful and no hassles.”

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Posted 3 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews