GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always irritating when you have to rejoin as a new account to get the best deal.”

Helpful Report

Posted 8 years ago

“Straightforward clear advice with no hard sell. Efficient helpful staff”

Helpful Report

Posted 8 years ago

“query dealt with quickly and efficiency”

Helpful Report

Posted 8 years ago

“Price and covers any vehicle I am in”

Helpful Report

Posted 8 years ago

“Helpful in all areas”

Helpful Report

Posted 8 years ago

“GEM Motoring Assist has always been a very good, efficient and helpful service. It has the added value of having values: care, courtesy and consideration.”

Helpful Report

Posted 8 years ago

“Good and quick service of”

Helpful Report

Posted 8 years ago

“great service, very friendly people on the phone, well worth the cost, piece of mind cover for me and my family, always recommend GEM”

Helpful Report

Posted 8 years ago

“I haven't had to use GEM Motoring Assist yet in my two years of membership (fortunately my car has been 100% reliable), but I've spoken to their customer services team and they were both friendly and supremely helpful. They get excellent customer reviews, and their price was very competitive, so I'd be happy to recommend them to other motorists.”

Helpful Report

Posted 8 years ago

“My policy was due for renewal so I had plenty of warning with friendly e-mails and quotes. When I called to discuss renewing my policy and changing it to a joint membership, the staff a spoke to were very helpful. When I called back a week later to renew my policy, the operator knew exactly what I had been quoted and so we renewed without all the fuss and the normal questions and answers game so many companies have today. Excellent company and excellent service. We've been with them for a few years now and they are always first class.”

Helpful Report

Posted 8 years ago

“The price, the service offered and the ability to have my daughter covered on the same contract. Better than AA and RAC. Plus the joining website was easy and straight forward.”

Helpful Report

Posted 8 years ago

“Much the most important event in the last year was that we had to be assisted following a breakdown. I would rate this as between acceptable and good. We had quite a long wait as the breakdown truck came from quite some distance (from east of Edinburgh to about 16 miles west of Edinburgh), but once the truck had arrived, it all went pretty well. Otherwise, we had no other dealings with GEM during the year until renewal, which went very smoothly.”

Helpful Report

Posted 8 years ago

“The price and cover”

Helpful Report

Posted 8 years ago

“Cheapest around for full personal cover with a partner covering bikes or cars. Highly rated. Joining online couldn't be easier; just a few steps, and with several payment options.”

Helpful Report

Posted 8 years ago

“Only used GEM once in some 10 years - found them to be straight forward - noting too much trouble.”

Helpful Report

Posted 8 years ago

“Friendly and professional and customer service.”

Helpful Report

Posted 8 years ago

“review asked to quickly !!! just received email...”

Helpful Report

Posted 8 years ago

“On the occasions we have had to call on Gem Breakdown the service has always been excellent with a mechanic arriving within the stated time limit and fixing the problem.”

Helpful Report

Posted 8 years ago

“Straight forward joining process”

Helpful Report

Posted 8 years ago

“i was very happy with the service the customer representative was professional and gave me good information and answered my questions in a friendly way”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews