GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changed to you after many years with Autonational Rescue.cannot get through to them to renew policy!!!found you on website.like the idea of person cover rather than a particular vehicle.your price for two persons very reasonable.I only have an I-pad which cannot print docs.would have liked hard copy even if I had to pay extra for them.look forward to prompt service should we ever need to call you.thankyou.Simon & Avril Ellis.P.S.many thanks for your e-mail of 28 July.we look forward to the hard copy of schedule and wallet cards.Simon & Avril Ellis.”

Helpful Report

Posted 8 years ago

We have arranged a Schedule of Insurance to be sent in the post as requested and cards for your wallet/purse will be with you with 10 days - The GEM Team

Posted 8 years ago

“I'm not sure why I have to pay a larger yearly premium than new customers, considering the amount of time I have been a member. I begrudgingly paid the inflated price to save myself spending money on the phone to you to rectify this. I will not be renewing again next year if this stays the same.”

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Posted 8 years ago

“Was easy to negotiate each section. Language used is very customer-friendly, without ambiguity. Price structure very clear and competitive. Hope is has been a good move from current service provider. Thank you all and kind regards. Farid Meghji.”

Helpful Report

Posted 8 years ago

“I wanted breakdown cover for myself driving any car, so Gem suited me fine. The price is competitive and Which says it is performs well. The website is easy to navigate and very clear and uncluttered. No need to agree to direct debit. I signed up quickly, no hassle.”

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Posted 8 years ago

“Very quick and easy to join up.”

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Posted 8 years ago

“Very good prices. Easy to follow website and simple to join.”

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Posted 8 years ago

“Competitive price, easy to understand range of services /options. Straight forward website and payment process.”

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Posted 8 years ago

“Straight forward & easy to join on line.”

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Posted 8 years ago

“Registering with Gem Motoring assistance was quick and easy to do”

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Posted 8 years ago

“Did not find any difficulty using the site but as yet have not tested the service so cannot comment. A bit confused as to why I have had two requests for a review.”

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Posted 8 years ago

“My circumstances at renewal had changed - I telephoned to explain and the lady I spoke to handled matters efficiently and courtesly. First class service. M Harvey.”

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Posted 8 years ago

“Excellent service. Arrived 20mins before time given and problem fixed on my doorstep within minutes. Knowledgeable and friendly mechanic.”

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Posted 8 years ago

“Very easy to manage online with very competitive prices”

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Posted 8 years ago

“Very quick, helpful and efficient friendly staff”

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Posted 8 years ago

“Very quick efficient service at a good price.”

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Posted 8 years ago

“Lots of good reviews helped me make the decision to try Gem after years with the so called big two, RAC/AA. Gem offered an excellent price and the joining process was very straigtforward and made even more so by being able to pay by PayPal.”

Helpful Report

Posted 8 years ago

“Very easy to purchase, appears great value for money, hopefully will never have to use it”

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Posted 8 years ago

“Straightforward website to use. Able to apply online quickly and easily”

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Posted 8 years ago

“Excellent service, would definatly recommend”

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Posted 8 years ago

“Very easy to join. Paid with PayPal. Just a straight forward trance action.”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews