GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,671 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just joined GEM Motoring Assist. I was able to join online without any difficulty. Any further assessment would be inappropriate at this early stage in my membership.”

Helpful Report

Posted 6 years ago

“Clear, straightforward.”

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Posted 6 years ago

“Perfect coverage and easy to join.”

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Posted 6 years ago

“Straightforward and clear.”

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Posted 6 years ago

“Simple and easy to sign up, plan covers many areas which I wanted. I would have liked cover from the moment I signed up but either way a couple days isn't too much of a problem. I suggest planning in advance unlike me!”

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Posted 6 years ago

“Joining GEM was clear and simple.”

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Posted 6 years ago

“Very easy and simple to join online”

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Posted 6 years ago

“I will write a GEM review in a years time. This is our first departure from AA/RAC other than through Nationwide. AA/RAC were fine over the last 20 years but now just so expensive. Nationwide's breakdown service is very poor!.”

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Posted 6 years ago

“Very polite and helpful service, when I experienced problems with the website. Answered the phone promptly unlike other useless fat cat well known major providers, which keep you waiting for hours before answering the phone and then provide a substandard service. My only regret is that I stayed with my previous useless and fraudster major recovery provider since 2003, whose only aim was to sell me substandard batteries for £99. under their logo / brand. In spite of also paying my previous provider, whose contract is not worth the paper it is written on, I joined Gem as they have a far better review rating.”

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Posted 6 years ago

“Have just joined so I don’t know how good they are. They are rated top off the polls so that’s what made me choose them. Seems very good value.”

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Posted 6 years ago

“Feel were it states discount up to £30 that (up to) should be highlighted in colour or in bolder print. Plus when you go to option 1 it should state your discount will be £????.”

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Posted 6 years ago

“An easy set up for a new customer at a competitive price. Which top ranking is the basis for my change to GEM.”

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Posted 6 years ago

“So far my only experience is signing up with GEM based on Which recommendation after an appalling experience with another provider. Signing up was simple and straightforward and I hope I don't have to use the service I've paid for!”

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Posted 6 years ago

“Signing up was clear and easy , too early to comment on service in an emergency ( hope I never need to call for assistance )”

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Posted 6 years ago

“Refreshingly I found the sales person I spoke with to be honest, knowledgeable and happy to take the time to answer my questions.”

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Posted 6 years ago

“just re-joined after a 2 year break as my recent insurance included breakdown.I trust the service from GEM will be as good as my previous experience with them”

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Posted 6 years ago

“quick and easy to join,at a good value price”

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Posted 6 years ago

“Just a little daunting having to pay upfront upon a call out and reclaim the money which I hope will be simple. Everything else was as simple as it gets on the internet to join, as other advertisements say, no awkward questions so I am optimistic.”

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Posted 6 years ago

“excellent”

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Posted 6 years ago

“Very happy to be back with GEM after a few years awayHave realised that breakdown included with car insurance is usually not worth the paper it’s written only”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,671 reviews