GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very helpful and efficient agent answering any questions that I couldn’t see on line”

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Posted 4 years ago

“Very simple and quick to join July 2020. Great price for comprehensive package.”

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Posted 4 years ago

“Just joined GEM sand the ease of starting up was brilliant. Very good price over 1/2 price cheaper than our last cover from another provider. Thank you.”

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Posted 4 years ago

“Always been happy with al aspects of Gem.thank you”

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Posted 4 years ago

“Very good website.Only took a few minutes to complete the joining form.Simple.”

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Posted 4 years ago

“Simple, straight forward and value”

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Posted 4 years ago

“Signed up for a joint GEM Motoring Assist Extra with my wife. This was a very straightforward and user friendly process. It only took a matter of minutes and the supporting documentation is very good. Even better it was on a special offer which gave us a significant reduction on the list price. Previous experience of GEM Motor Assist has been very positive so we both feel very comfortable that they will help us in the coming year with any motoring emergencies!”

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Posted 4 years ago

“It would be an idea to send the new member reference number via txt or email after creating a new account instead of a review questionnaire.. Now unable to log onto the app as I came off the initial website so I have no reference number to put in the app!!!”

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Posted 4 years ago

“Simple, quick and painless.”

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Posted 4 years ago

“I am rejoining GEM after a break because my cars came with membership of other support services and, as there was no sense in having more than one, I relinquished GEM. Happy to be back. My 5* rating is based on years of contented membership which I trust will continue.”

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Posted 4 years ago

“Very helpful staff with questions on cover. Good value for money. A proper service.”

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Posted 4 years ago

“I found it quite easy to join I just hope you give me the same service, I had with my past company I had to leave after 40 yrs with them.”

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Posted 4 years ago

“I've had to use the service twice so far, once with a puncture and once with a breakdown needing recovery from London. Both times the service, after calling up, has been marvellous, making sure no one vulnerable needed special assistance, friendly, efficient and kept me informed of arrival of help. Highly recommended.”

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Posted 4 years ago

“They are very friendly and were very helpful in explaining my breakdown cover.”

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Posted 4 years ago

“I found the whole experience of purchasing my breakdown cover nothing less than perfect with GEM Motoring Assist. The level of cover is excellent for the very reasonable cost. The website is easy to navigate and the purchasing process takes less than five minutes. Five stars from me.”

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Posted 4 years ago

“knowledgeable & helpful staff”

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Posted 4 years ago

“I have given 5 stars based on reviews i have read. As this is the first time i have been with GEM i cannot comment on how good their service is. The proof will be if I ever breakdown and need to use the service.”

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Posted 4 years ago

“I found joining GEM quick and easy and very straight forward. Thank You.”

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Posted 4 years ago

“all went very easy, main details needed, pay and start now, password easy to download documents, etc. I will be getting the phone app later, thankyou.”

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Posted 4 years ago

“easy to apply, swift response, and at this present time very happy with GEM.”

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Posted 4 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews