GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to navigate, good choice of cover, competitive price.”

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Posted 2 years ago

“Very easy sign up and competitive pricing.”

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Posted 2 years ago

“During a recent house move my renewal notice was misplaced. When renewal was found it was very easy to renew my membership on line.”

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Posted 2 years ago

“Disappointed that you were unable to re-establish my old account after a failed payment - I had been with you for many years!! However, I have just opened a new account which was fairly straightforward.”

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Posted 2 years ago

“Oh, I like things being fuss free and this was. One level of total cover (including motorcycles - yay), one excellent price; take it or leave it 😀 That's my kind of thinking 👍”

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Posted 2 years ago

“I found GEM from reviews online, especially the Auto Express review and found their website easy to use and their prices and amount of cover very good. I spoke to an advisor on the phone as I had a query and the phone was answered very quickly and the lady was very helpful. Having only just taken out the cover I can't comment on their service if you had a breakdown but if it's a good as my experiences with GEM so far I will be very happy”

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Posted 2 years ago

“A very easy web site to fill in and straight down to earth advice excellent”

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Posted 2 years ago

“Easy and simple”

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Posted 2 years ago

“I recently was told by my bank that my RAC cover would no longer be valid with my premium account. I compared motor breakdown firms and Gem came to the fore. Excellent value.”

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Posted 2 years ago

“Had experience of GEM assist five years ago and only left when I bought a new car with five year free breakdown cover. Always said when free cover ended would return to GEM Assist as always had such good service.”

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Posted 2 years ago

“The breakdown man could not fix my car. He told me it was the compacitor beside the dashboard. I took his word for it and asked my brother to do it as the repair man said he could not do it. Yesterday my brother did take the dashboard off but it didn’t have a campactitor. He drove to a hybrid garage and was told. It was NOT the campcitor and he should not have touched it. He was told the main battery under the back seat would need changing. The garage was a 30 minute drive from the car. He lives 45 minutes from the car. He has now had to come back and put everything back behind the dashboard then, take the old battery out and take it back to get the new one. He then needs to come back and fit the new battery. I’m very disappointed with your company for not sending someone who new how to detect what was wrong with the car.”

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Posted 2 years ago

“Had to call on GEM Motoring Assist twice this year on two different cars. The breakdown technicians that arrived were both very knowledgeable, polite and efficient. I would thoroughly recommend GEM as one of the best Breakdown Companies and offer great value and customer service.”

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Posted 2 years ago

“very easy to join at a very reasonable cost thankyou”

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Posted 2 years ago

“Good and clear However, when searching your company does not appear high on the lists which is a pity I had to search for old vehicles My car is 8 years old and motorbike 16 so not really so old”

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Posted 2 years ago

“Joining was very simple and straightforward.”

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Posted 2 years ago

“Not used the service as such, but the policy is good value for money with extras thrown in.”

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Posted 2 years ago

“Great company to return to”

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Posted 2 years ago

“GEM's excellent website was a pleasure to use, and the joining process was completely straightforward. All the necessary information was laid out clearly, and various options were carefully explained.”

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Posted 2 years ago

“I found the website informative and easy to navigate. The level of cover for each policy was clearly defined and the choice and payment to take it out was simple. The cover prices were very competitive.”

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Posted 2 years ago

“Fantastic, easy joining process.”

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Posted 2 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews