GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick and easy too join”

Helpful Report

Posted 8 years ago

“Very pleased with being back with GEM again after several years of being ripped-off by other brake-down companies. I saved a bundle this year and like the membership being on a personal basis rather than it being tied to a vehicle. Great stuff GEM.”

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Posted 8 years ago

“Quick and simple to join”

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Posted 8 years ago

“It was well as can be expected”

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Posted 8 years ago

“just joined so can only review the joining process,this is easy as with everywhere as they want you to join.can only give a real review after some interaction with the company”

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Posted 8 years ago

“Very polite friendly service”

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Posted 8 years ago

“We only had one breakdown in our first year with GEM and found them to be very professional and quick to send a tow truck out, which took us to our preferred local garage. The only downside for us was being charged more than new customers for our second year's cover”

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Posted 8 years ago

“Easy to deal with website quick to arrange and set up cover. Will be able to comment further when paperwork arrives and if or when I need to use the breakdown service.”

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Posted 8 years ago

“I got the cover I wanted with no long forms to fill in and being clear and to the point”

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Posted 8 years ago

“pleasant polite and proffesional”

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Posted 8 years ago

“Easy applying for cover and and a good price.”

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Posted 8 years ago

“Easy to use”

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Posted 8 years ago

“Not had to use GEM yet but it is excellent value for money and very easy to set up and add new people as necessary. Customer services very quick to answer and very helpful.”

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Posted 8 years ago

“New customer joining GEM, very happy with the online service.”

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Posted 8 years ago

“Early days yet, cover starts tomorrow. However contact to set up was easy, your staff excellent to talk to, well versed in the product, not pushy and extremely pleasant to talk to. If subsequent experience is similar I will be well pleased.”

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Posted 8 years ago

“Easy to join ,very simple to follow instructions. Done in a few minutes.”

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Posted 8 years ago

“As a new member of GEM Motoring Assist I have have not had (and neither do I really want to have) experience of using their services. I can say, however, that the package they offer is equal, or better than others I researched, and their rates are equally unbeatable. I first made a phone call and spoke to a most helpful lady who carefully explained what was on offer and what it would mean to me. I was sold. As soon as my renewal date arrived I went on line, signed up, and switched to be what appears to currently be the best breakdown service available you never want to use!”

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Posted 8 years ago

“I've not had cause to call GEM out yet, so I can't comment on their service. However, their newsletter makes for an interesting read, and suits an older generation of drivers who want motoring information without the 'Top Gear' fluff. However, the biggest benefit this year is the addition of Paypal as a payment mechanism. Well done to whoever decided to do that, it made this years renewal effortless.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to give your feedback it is always greatly appreciated. We are glad that you enjoy our newsletter and thank you for renewing with us again this year. We welcome your continued support and wish you safe motoring. GEM Team

Posted 8 years ago

“We have been very satisfied with all aspects of gem service and have just renewed our membership”

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Posted 8 years ago

“Great value for money. If everything remains excellent I shall continue to use this service.”

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Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews