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GEM Motoring Assist Reviews

4.7 Rating 2,674 Reviews
96 %
of reviewers recommend GEM Motoring Assist
Company Reviews Metrics Info
4.7
Based on 2,674 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read GEM Motoring Assist Reviews

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023
Richard
GEM Motoring Assist 5 star review on 6th June 2023
Richard
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Excellent service....best motor breakdown service I have used”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Ian C
Verified Reviewer
“I've only used them once, but everything was organised well and they kept calling me back while I was waiting for the recovery truck to make sure I was still ok.”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Darren
Unverified Reviewer
“Great service right from the initial reporting of the breakdown up to the car being collected. No problems at all, thanks muchly.”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Linda A
Verified Reviewer
“First time I have had to use this service.. it was extremely easy, I was sent a link to complete a form, which took a few minutes. The timescale given for someone to arrive was a maximum of 2 hours, they were actually here within the hour, considering it was Sunday morning I was very impressed The mechanic who came was friendly and knowledgeable and fixed the problem quickly I was very pleased with my experience with GEM”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Have been a member for two years and recently had to use the service for the first time due to mice chewing through the fuel lines of our Octavia ! Excellent easy to use service. ..prompt and efficient and mobile again within the hour!”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Rescue has been reliable friendly and efficient”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Very helpful indeed and very quick service”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about our service. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Lynn
Unverified Reviewer
“Great service had a flat tyre at home and discovered had no jack in my recently bought car, Gem had someone here in 20 minutes”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
David P
Unverified Reviewer
“I cannot rate gem motoring assist highly enough. After an accident on my motorcyle which left me with damage to my bike but also a broken collor bone and three fractured ribs, gem recoverd me within 30 minutes to my home address where I then went to hospital. Service is 100%. My neighbour was so impressed he is taking gem assist out to. I cannot thank all the people involved in recovering me from the initial phone call to the recovery driver.”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give such positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. We hope that you are now on the mend and back on your motorcycle. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“I needed to use GEM's callout two days in a row. Each time the service was very fast and responsive and the chaps from GEM were informative, courteous and very efficient. Top-class all round.”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Verified Reviewer
“Excellent service”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Car locked, flat Battery cannot open with Key, as has keycard only. Breakdown turned up when they said they would. They had to remove Front grills, and spent a couple of hours, before getting Car started. Excellent service, Highly recommended.”
Helpful Report
Posted 1 year ago
John, S
Verified Reviewer
“I've been with GEM for many years but only had to use them twice - and both times I had a response within minutes rather than hours - I will continue to renew with them as they provide an excellent service at an excellent price”
Helpful Report
Posted 1 year ago
Carlos N
Unverified Reviewer
“Good value for money and excellent customer service. Would defenately recommend GEM Motoring Assist no everybody.”
Helpful Report
Posted 1 year ago
Dear Member Thank you so much for taking the time to give positive feedback about the service. It is great to know that we are achieving the high standards we aim for. Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Break down recovery from my sons house was completed quickly and efficiently, the recovery driver's were pleasure to deal with”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Quick & efficient service (at home).”
Helpful Report
Posted 1 year ago
Dear Member, Thank you for taking the time to give such positive feedback about the service recently provided to your. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Louise
Unverified Reviewer
“Easy breakdown reporting online, fast recovery service”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Louise
Unverified Reviewer
“Easy breakdown reporting online, fast recovery service”
Helpful Report
Posted 1 year ago
Dear Member Thank you for taking the time to give such positive feedback about the service recently provided to your breakdown. It is great to know that we are achieving the high standards we set. Don’t forget you can also earn rewards for recommending us, simply sigh up here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Neal J
Unverified Reviewer
“Helpful call centre,customer focused,Gem puts your mind at ease,efficient at sending out breakdown service”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
Anonymous
Unverified Reviewer
“Truly first-rate service, and at a very competitive rate. Following a recent breakdown when my wife, daughter and baby grandson were in the car the GEM handler could not have been more helpful. He obtained assistance very promptly and pending its arrival he called every 15 minutes to check that everything was OK. I've been a member for a fair few years, and I recommend GEM without hesitation.”
Helpful Report
Posted 1 year ago
Dear Member, Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for. Don’t forget you can also earn rewards for recommending us, simply sigh np here to start referring your friends and family at https://www.motoringassist.com/refer Kind regards The GEM Team
Posted 1 year ago
GEM Motoring Assist is rated 4.7 based on 2,674 reviews
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