GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website quite easy to use.”

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Posted 5 years ago

“This is a review of my Gem joining experience. It was as smooth as could be. I chose Recovery Extra. The cost was just under £100, whilst my previous renewal for the RAC for the same level of service was ~£215. So seems pretty good. Less negative reviews than for other similarly priced offers and 4.5 stars overall so seems the best bet. Ideally, I'll never need this cover :0)”

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Posted 5 years ago

“I found it easy to choose what level of cover I required, only confusing part was wether you tick the box to receive paper copies of your documents or leave it unticked. I like to have paper copies.”

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Posted 5 years ago

“Lady who dealt with me joining, very efficient, excellent”

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Posted 5 years ago

“Great rates and easy to understand conditions etc easy application process”

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Posted 5 years ago

“Taking out GEM motoring Assist is quick & easy, just having two options that are competitively priced makes selection easy. Have not had to use it as yet so I cannot comment on that.”

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Posted 5 years ago

“Excellent service. The all in one package at a reasonable price made the joining experience very easy.”

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Posted 5 years ago

“Polite, friendly, professional and helpful. Did not try to sell me anything I didn't need. Job done.”

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Posted 5 years ago

“VERY straightforward website,clear t's and c's...no age limit on vehicles (i own severalmotorcycles as well as car),i'll let you know if i need to call them out..very pleased :)”

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Posted 5 years ago

“Contacted GEM by email to query policy regarding older vehicles then saw contact number so rang.Spoke to a lady at GEM who answered my query an confirmed email received.Very friendly, helpful.Joined GEM after concluding conversation”

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Posted 5 years ago

“Brand new customer. I liked the ease of joining and that everything is in one package... No need to think and consider what is needed... just cover it all in one go, and at an affordable price.”

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Posted 5 years ago

“Easy process. I hope the rest of the service is as good.”

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Posted 5 years ago

“Joining was trouble free, apart from having to re-enter my data as I took time to read the contract terms and conditions etc and the process had timed out. Otherwise very straightforward.”

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Posted 5 years ago

“Recommend by my Daughter who’s been a member for some time. Seems more expensive than average but working on the premise that you get what you pay for. Joining process very easy.”

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Posted 5 years ago

“Easy straightforward joining experience”

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Posted 5 years ago

“So far so good. Easy to join and seems good value for money.”

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Posted 5 years ago

“Straightforward joining process and the cover provided seems to be very good .”

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Posted 5 years ago

“Very friendly service, giving me confidence as an elderly driver.”

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Posted 5 years ago

“I would have highlighted 'very good' but for one thing missing. If I were to unfortunately break down, then it would be convenient if I had a windscreen sticker or similar showing me the emergency numbers to ring GEM Assist.”

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Posted 5 years ago

“Clear explanation of the choices on offer, with no pressure. It was pointed out that l had a 14 day cooling off period, which made the decision of what cover to go for much easier. It remains only to see what happens if l have a breakdown!”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews