GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful company. So renewed membership”

Helpful Report

Posted 7 years ago

“The only review I can write is for the joining process. As a new member I have not needed the service yet so cannot comment or score this. Easy to join and more cover for cheaper price than competitors is my only opinion at present. Not tested at all (hope I don't, too :-) )”

Helpful Report

Posted 7 years ago

“I had cause to email your customer service department regarding the level of cover I was about to purchase and Lisa Goodsell was very prompt and helpful in dealing with my query. I found the website extremely easy to navigate and understand and could purchase my cover in about 5 minutes. Refreshingly simple. Hopefully I won't ever need you but if I do and the level of service continues, I will be a very happy customer!”

Helpful Report

Posted 7 years ago

“Having been let down by another company , I started looking around for an alternative . Gem were highly rated by Which and car magazines so I joined them online . It was the easiest and simplest of any application I have done , with just two options and a fixed price . I hope never to have to call upon Gem for their service , but if it is as good as their online system I will be delighted .”

Helpful Report

Posted 7 years ago

“Quick callout to flat battery with text info and follow up call .”

Helpful Report

Posted 7 years ago

“It fits to all i want in a breakdown service”

Helpful Report

Posted 7 years ago

“to join was straight forward even for an 87 year old”

Helpful Report

Posted 7 years ago

“Just joined GEM today so this review is just about my 'joining experience'. It was easy to sign up and I had no problem with the website or paying, all went smoothly. I hope I do not need to call on GEM's services, but if I do I hope it will all go just as smoothly!”

Helpful Report

Posted 7 years ago

“Very good comprehensive cover. I would recommend GEM to every motorist.”

Helpful Report

Posted 7 years ago

“Value for money, and comments in Which? magazine.”

Helpful Report

Posted 7 years ago

“Nice to be welcomed back as I was a member back in 1974 and made use of the reclaim breakdown which worked well. I hope I don't have to use the cover but it is great to know I'm ready just in case.”

Helpful Report

Posted 7 years ago

“The cover is very comprehensive and at a good price.”

Helpful Report

Posted 7 years ago

“Signing up for the cover was straightforward and concise.”

Helpful Report

Posted 7 years ago

“Easy to enrol .Good price.Good reviews”

Helpful Report

Posted 7 years ago

“Super easy sign-up process, all fees declared up front, good reviews!”

Helpful Report

Posted 7 years ago

“Easy to navigate website, easy application and very good value for money. A+++”

Helpful Report

Posted 7 years ago

“No idea at the moment, bought a car and declined the addon from the RAC and then when I got home I realised that GEM does not have any automated website to allow purchases on the weekend. Use of the car would probably be ok with nothing to worry about, but would have been nice to get cover from when I had bought the car :) Will probably update if I need to use their service. One thing I did like was the cover of illness or injury which none of the others seem to cover”

Helpful Report

Posted 7 years ago

Dear Member, Thank you for taking the time to post a comment on reviews.co.uk. Unfortunately, GEM do not offer immediate cover. The Policy does not start until midnight the following night irrespective of which day of the week you join. Regards The GEM Team.

Posted 7 years ago

“Was so easy ( to spend) to join and quick thanks you. wayne”

Helpful Report

Posted 7 years ago

“After 14 years with the RAC I've moved to GEM, guided by the Auto Express 2017 review and comparative cost. For our level of use, RAC recovery is through the roof, but GEM's is highly competitive for an identical service. I found GEM's website easy to navigate and signing up was equally straight forward.”

Helpful Report

Posted 7 years ago

“Easy to navigate site. All information required easy to find from level of cover to payment. Immediate response on line followed by confirmation e-mail.”

Helpful Report

Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews