GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Filled in on line application in my name with my partner as second named person. Documents issued with no mention of my name and my title transposed to my partners name - who also appears as a second person.. If the cant even get this right it makes one wonder what happens out on the road.”

Helpful Report

Posted 6 years ago

Dear Member, Thank you for taking the time to review your joining process. I can confirm that the details given on your online application are downloaded directly into our database, your documents created from that information We do not change them at any point. We have also received your email and the changes have been made in accordance with your instructions. Regards, The GEM Team.

Posted 6 years ago

“I joined because you were highly recommended by my cousin who was very happy with your organisation.”

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Posted 6 years ago

“Seems to cover all the points needed to take the sting out of a breakdown.Well done”

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Posted 6 years ago

“We've only just joined Gem and I've been asked to review my thoughts so far. The online joining bit was a doddle; very easy, straightforward and no problems. We joined Gem after our existing provider had increased their charges massively even though we've had many many years without any claims whatsoever. We liked the Gem reviews and their straightforward policy, as well as a realistic price, let's hope it stays that way!”

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Posted 6 years ago

“Quick and easy to set up”

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Posted 6 years ago

“Found joining GEM online very easy to do....”

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Posted 6 years ago

“Very easy and clear instructions”

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Posted 6 years ago

“Easy to see why GEM is so widely rated as the top service - joining was simplicity itself and no exclusions, no excesses.”

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Posted 6 years ago

“very easy to join”

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Posted 6 years ago

“So far so good. Service on the telephone was efficient and quick.”

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Posted 6 years ago

“Straight forward to join & easy to understand the cover I purchased. Hope I don't have to use it!!!”

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Posted 6 years ago

“Very easy to join excellent prices”

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Posted 6 years ago

“So easy to join on-line, and less than half the cost of RAC cover for Which? Recommended provider.”

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Posted 6 years ago

“The agent was polite, efficient and professional. The policy price very good compared to others. Thank you.”

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Posted 6 years ago

“The joining was easy....I hope the recovery aspect is as easy....”

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Posted 6 years ago

“We found GEM Insurance through a Which? magazine review. It was very easy to navigate the web site and the cover provided easily matches that offered by the more well known motoring organisations. Importantly the annual cost of insuring our cars was very favourable compared with what was being asked by our previous insurer.”

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Posted 6 years ago

“Just what I was looking for at a reasonable price and very easy website to use.”

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Posted 6 years ago

“Easy and quick to do”

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Posted 6 years ago

“The best price for the service I required.”

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Posted 6 years ago

“I've literally just purchased this and they've asked me to review. I've changed to GEM from one of the big 2, who clearly didn't value us as customers because they hiked the price every year. I've changed to GEM because they have great reviews and customer satisfaction and their prices are super competitive. Joining is really easy because their options are really simple and I'm more than happy with this.”

Helpful Report

Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews