GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to understand and quick to sort”

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Posted 6 years ago

“Herd a lot about them, and good reviews all round but myself yet to use them.”

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Posted 6 years ago

“The site was easy to navigate and the payment section was easy to use”

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Posted 6 years ago

“just joined so not able to comment,but read reviews in which magazine,they really rated you.”

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Posted 6 years ago

“Joining was made very simple.”

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Posted 6 years ago

“I have just taken out breakdown cover and the assistant Lisa was very informative. She does a great job for GEM”

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Posted 6 years ago

“Joining is very easy to do”

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Posted 6 years ago

“Fast, simple and straightforward, having done the research it is nice to have such an efficient procedure when joining.”

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Posted 6 years ago

“i found it very easy to join online which is very important to me as i am deaf and struggle with the phone”

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Posted 6 years ago

“We found Alice at the call centre very helpful and friendly. We were very pleasantly surprised to find there was no tedious or lengthy wait going through various options before being put through to an operator. Also that your company does not use the very expensive telephone numbers, thus keeping the cost to your customers of telephone calls down. We hope you will continue to offer this service. Thank you”

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Posted 6 years ago

“You are absolutely wonderful”

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Posted 6 years ago

“No call-outs as yet, but easy to join, and the magazine is better that a lot of freebies provided by other companies.”

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Posted 6 years ago

“I cannot comment on the service, but the website was really good. One small problem though. Little confusion over cover, maybe change the 1 person etc to 1 driver 2 drivers etc. Initially my partner thought if we broke down you would leave her at the roadside LOL”

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Posted 6 years ago

“very easy to join - just hope if I ever break down things go as good!”

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Posted 6 years ago

“Gem is great value and it's my third year of membership. The sad thing is that I chose a new policy because it was £17 cheaper than renewing. A later phone line would be great too as your members area forced me to use a different email address. This cost you a star, it's only my past positive experience that stopped me rating you lower. Sort these things out please.”

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Posted 6 years ago

“quick easy simple thank you”

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Posted 6 years ago

“price is not inviting initialy until you read the data....then your policy reads better than the others. we have used yourselves before, and been happy with your service but like many price is a deciding factor for us know and feel let down that come renewal time in that loyalty is not rewarded”

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Posted 6 years ago

“Was with them before and should have stayed with them having experienced others, however, i'm now back with them, very good on price and service.”

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Posted 6 years ago

“I joined this morning and found the joining up really painfree and couldn't have been easier. Hopefully I have no breakdowns but if I do, I can review the service”

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Posted 6 years ago

“Easy to purchase breakdown cover, and offers the best solution for my wife and me by covering the person not the cars.”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews