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GEM Motoring Assist Reviews

4.7 Rating 2,674 Reviews
96 %
of reviewers recommend GEM Motoring Assist
4.7
Based on 2,674 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read GEM Motoring Assist Reviews

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service easy to renew very efficient when need to call or call out.
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Posted 4 years ago
The lady I spoke with when I joined was very polite and it took only minutes to complete all
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Posted 4 years ago
I chose GEM because there cover is very straight forward and easy to understand, need personal cover for car & motorbike and they are highly rated.Joining process very quick and straightforward with an App to store your details. Hope I don't need them!
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Posted 4 years ago
Chose GEM because of positive reviews from current GEM customers. Good price for 2. Would definitely consider in the future.
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Posted 4 years ago
Very comprehensive package at very competitive price with a clear explanation of scope of cover from a very patient and helpful advisor.
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Posted 4 years ago
Very easy to understand and join
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Posted 4 years ago
A good example of an easy to use application online. Quote significantly less than renewal quote by RAC.
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Posted 4 years ago
I have breakdown cover which thankfully I have never needed. I phoned to insure my Motorhome for European travel. And was told they never have covered Europe. The web site clearly states it does. I am now covered by Red pennant for Europe. Perhaps staff training is in order.
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Posted 4 years ago
Excellent ease of use
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Posted 4 years ago
Very easy and clear joining experience. Too soon to know how a claim will be dealt with - hopefully won't need to find out !
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Posted 4 years ago
Straightforward yet informative, and easy to understand. I researched extensively before I made my choice, and I already feel I made the right move. Thank you!
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Posted 4 years ago
no hesitation in awarding 5 stars.The lady I spoke to could not have been more pleasant of helpful
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Posted 4 years ago
Very easy. Hope the recovery ( hopefully won’t need it) is as good
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Posted 4 years ago
Signing up was very easy and the only downside was that I have not received confirmation Email of membership but an Email requesting a review.
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Posted 4 years ago
Easy peasy!
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Posted 4 years ago
Joined this roadside breakdown cover because it covers me, not a specific car - and now I have two. Also because it’s better value for money than Green Flag was to me after 20+ years of loyal custom. They did try to ‘retain’ my business when I called them to cancel, but I told them, too little too late. GEM seem to have good reviews so I’m looking forward to never needing their help ;-) ... but who knows what the future holds.
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Posted 4 years ago
30 seconds after going GEM Motoring Assist I was asked to write a review. What can I say? The only thing I have done so far is sign up.
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Posted 4 years ago
Only just joined, with my cover starting in a week's time. Formerly with Green Flag who hiked my premium up a staggering 80+ %. So review will take time.
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Posted 4 years ago
Reasonable cover, but a great shame a discount is not offered to loyal or renewing cover customers.
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Posted 4 years ago
Initial call answered quickly by a real person. Membership details given and backed up by e-mail and mobile ready to start with cover for the following day. Overall impression was friendly and efficient service.
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Posted 4 years ago
GEM Motoring Assist is rated 4.7 based on 2,674 reviews