GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“heard such great things about GEM ,so thought I would try it, so easy to join, and a fantastic low cost.thanks”

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Posted 6 years ago

“You have a Brilliant price and also very helpful when needed”

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Posted 6 years ago

“Great. The easiest site I have negotiated.”

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Posted 6 years ago

“It was reasonably priced and straightforward to buy. I was able to get one online and another for a friend by phone as he did not have an email address.”

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Posted 6 years ago

“I found it so easy to use and get cover, i will recomend you to my freinds.”

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Posted 6 years ago

“Simple to arrange. Had the unfortunate need to call upon GEM within the first week of taking out the policy and had no problems with someone coming out to help me get my car back up and running. Excellent service.”

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Posted 6 years ago

“Very straightforward to join, with fairly comprehensive description of levels of cover. However, the 'membership fee' wasn't clarified until after paying for cover.”

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Posted 6 years ago

“The website was easy to navigate, not like a lot of their competitors”

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Posted 6 years ago

“The joining process was straight forward - but I will have to see what the actual service from GEM is like, if ever I have the misfortune to breakdown and require their assistance.”

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Posted 6 years ago

“I reviewed my previous cover with another Breakdown company and remembered an item in the AutoExpress Car magazine that listed GEM as the top rated breakdown company by their members. After checking I found the cover by GEM much more comprehensive especially the fact it was personal cover rather than specific vehicles. This means that even if my wife & I are driving any one of the family cars we need not worry if we have a problem.”

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Posted 6 years ago

“WEBSITE IS VERY CLEAR AND CONCISE, AS ARE TERMS AND CONDITIONS. ALSO EASY TO PAY AND SO A QUICK AND PAINLESS EXPERIENCE - AND A GOOD PRICE FOR A COMPREHENSIVE PACKAGE”

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Posted 6 years ago

“Very easy joining process.”

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Posted 6 years ago

“Extremely helpful and a real person.”

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Posted 6 years ago

“Helpful and informative”

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Posted 6 years ago

“The offer was simple and clear, with straightforward pricing. The screen process was good.”

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Posted 6 years ago

“Brilliantly easy to and vfm to set up. Hope the service is as good if I ever have to use it”

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Posted 6 years ago

“All Good - lady on phone excellent and helpful. G Roots”

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Posted 6 years ago

“Very easy to sign up. All is covered. Very smooth mobile App!! Fair price.”

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Posted 6 years ago

“2 years ago had to call for assistance for my son cars (family plan). After 5 phone call and 6 hours later a recovery truck was sent out. May you just had a bad day so have given another chance. I would better if there was good communication? Had to go through the Ombudsman. Gem should have nipped in the bud before washing their hands of the complaint.”

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Posted 6 years ago

“Joining was extremely easy as the website was simple and intuitive to use.”

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Posted 6 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews