GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service throughout the past year and an affordable, easy renewal”

Helpful Report

Posted 8 years ago

“I haven't had to call the breakdown number yet but the office service has been very good so far.”

Helpful Report

Posted 8 years ago

“This is the start of our second year as members. We haven't required assistance yet so do not have an opinion to give. Regards Martin”

Helpful Report

Posted 8 years ago

“Easy to understand and use website to order cover.”

Helpful Report

Posted 8 years ago

“Looking for a breakdown cover for myself and my wife, found this company was number 1 on the JD Power ratings - the process was very quick and painless on line - the options given were well explained, hopefully I will never have to call them - but the customer service so far is very good.”

Helpful Report

Posted 8 years ago

“GEM have rescued me on a number of occasions - they have always kept me in touch with who's coming out, timescales have always been correct, reimbursement of garage rescue costs has been within 48 hours. Brilliant all round!”

Helpful Report

Posted 8 years ago

“Simple , easy and fast”

Helpful Report

Posted 8 years ago

“No p[roblems, all very clear.”

Helpful Report

Posted 8 years ago

“been very pleased so for with my service have been a member now for a year had to call out 2 times for puncture due to my car not having spare . modern cars . they came out on time and sorted very quickly .”

Helpful Report

Posted 8 years ago

“Very, very happy & on the whole think Gem offer an excellent service!????”

Helpful Report

Posted 8 years ago

“Called out GEM Motoring Assist twice. Every aspect of service brilliant both times. Thank you.”

Helpful Report

Posted 8 years ago

“Very nice to talk to and easy to understand ????????????”

Helpful Report

Posted 8 years ago

“Very quick and easy to set up on line and good value”

Helpful Report

Posted 8 years ago

“Excellent service with call backs to check that all was in order”

Helpful Report

Posted 8 years ago

“I have always found GEM reliable, very speedy to respond to a request for help and have no hesitation in recommending them to friends and family.”

Helpful Report

Posted 8 years ago

“Luckily I have not had a breakdown problem for a long time. When I did need help a few years ago I was very pleased with the service I received.”

Helpful Report

Posted 8 years ago

“All very straightforward and easy to complete. Thank you.”

Helpful Report

Posted 8 years ago

“No problem with the website, a blessing nowadays, very easy and quick to sign up, the proof of the pudding comes after a breakdown, happy and safe motoring ladies and gentleman”

Helpful Report

Posted 8 years ago

“Very good service, had to get a call out on May 20th and we're there within 40 mins. Also had a follow up phone call 15 mins after getting back on the road.”

Helpful Report

Posted 8 years ago

“Very easy site to use and understand”

Helpful Report

Posted 8 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews