GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A simple, clear "user friendly" joiner application process which only took a few moments. Informative easy to interpret website.”

Helpful Report

Posted 7 years ago

“Very easy to join simple and fast. Services sound great. Also GEM app for extra peace of mind.”

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Posted 7 years ago

“An easy process to join online”

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Posted 7 years ago

“Easy and smooth joining experience thanks”

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Posted 7 years ago

“very quick to register, very good price!”

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Posted 7 years ago

“Good product at competitive price. Website is easy to use and purchase was simple and straightforward. I hope never to use the service and trust that if I do the process is also simple and straightforward with efficiency.”

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Posted 7 years ago

“Queries answered promptly prior to taking out breakdown cover making the whole process easy enough.”

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Posted 7 years ago

“Fairly easy process to join and membership fees comparable to other organisations and past response times very good”

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Posted 7 years ago

“It was very easy to join GEM. I opted for GEM due to the "which" reviews.”

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Posted 7 years ago

“Extremely easy to join though generally companies do make paying them money easy. Having contacted them to ask what personal membership actually means the person I spoke to was very helpful, though if the company had any sense they would have made this patently obvious on their website. If fact it sounds too good a deal. As for the service that they provide that is yet to me discovered, so is the mysterious £40 Excess fee which is unexplained. This company really needs to employ someone with marketing skills so as to get its message out into the public domain, that or perhaps a better web page designer. I am wasting my time as this will never get published, the invite to comment was from the company itself posing as a feedback company, they must think the public are stupid.”

Helpful Report

Posted 7 years ago

Thank you for leaving a review. We are a little mystified by your reference of a £40 excess fee as neither of our policies Recovery RECLAIM or Recovery EXTRA has an excess. One of our customer service team will try and contact you to go through the cover you have recently purchased.

Posted 7 years ago

“Withing 5 Min all done.Easy steps to follow.”

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Posted 7 years ago

“A straight forward site for registering”

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Posted 7 years ago

“Very easy to join, great price, user friendly app”

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Posted 7 years ago

“I had a problem when trying to pay for the service, but after phoning one of your advisers the problem was solved in a matter of minutes.”

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Posted 7 years ago

“A straightforward website and easy transaction.”

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Posted 7 years ago

“Very simple and quick application, just hope their breakdown assistance is just as efficient if ever needed.”

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Posted 7 years ago

“found about you in our Sunday paper and the report was good I must try it.”

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Posted 7 years ago

“Simple to set up.”

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Posted 7 years ago

“Gem is a lot cheaper than green flag who I have been with for years but they have now priced them selves out of the market 'time will tell if gem is as good as they advertise.watch this space.”

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Posted 7 years ago

“I got exactly what i was looking for in this quote, would have liked to had option for direct debit but that option didn't come up.”

Helpful Report

Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews