GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

Write Your review

Tell us how GEM Motoring Assist made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with the RAC for 13 years and never needed their service and my premium just keeps going up. Joining GEM was the big decision and I was impressed by the quote and level of service offered”

Helpful Report

Posted 7 years ago

“Just joined simple experience. Hope the service, when needed, is as good as I have heard.”

Helpful Report

Posted 7 years ago

“Good price and easy to join”

Helpful Report

Posted 7 years ago

“Good value for a comprehensive service. I should have switched from the AA ages ago”

Helpful Report

Posted 7 years ago

“Easy to sign up to and the fact that any age vehicles are covered was a deciding factor.”

Helpful Report

Posted 7 years ago

“easy to understand optioins”

Helpful Report

Posted 7 years ago

“Very simple and clear offer Website very easy to use Excellent pricing Attracted by good reviews elsewhere Only just signed up, not used them yet”

Helpful Report

Posted 7 years ago

“Easy and quick to enroll”

Helpful Report

Posted 7 years ago

“For some reason the online My Gem wouldn't register me. However I contacted Gem via email and they came back very quickly and sorted it out. Service over the phone was excellent. The only reason for 4 stars was that the original online registration didn't seem to want to work.”

Helpful Report

Posted 7 years ago

“GEM Was recommended to by a friend, who says that you give first-class service. So thought GEM was the Breakdown service for me”

Helpful Report

Posted 7 years ago

“Clear, uncomplicated pricing and fully comprehensive cover. Quick and easy.”

Helpful Report

Posted 7 years ago

“Easy to join and sign up for breakdown cover”

Helpful Report

Posted 7 years ago

“Having been a member since 2005 I was surprised when I needed assistance in August 2017 to be told that my membership had lapsed in 2016. GEM did, however, help considerably and when I returned home I was able to confirm that I had missed the boat in August 2016 - I was wrongly under the impression that my membership was supported by a Direct Debit - not so! I quickly renewed my membership on line and found the process both simple and speedy. Thank you GEM.”

Helpful Report

Posted 7 years ago

“Straight forward purchase. Would have liked link to app on email confirmation.”

Helpful Report

Posted 7 years ago

“Joining GEM was quick and easy. I picked my level of cover, enter personal and credit card details and it was done.”

Helpful Report

Posted 7 years ago

“gave me piece of mind for me and my wife”

Helpful Report

Posted 7 years ago

“Just signed up to Gem It was easy and straight forward”

Helpful Report

Posted 7 years ago

“I have not received a confirmation email like other companies and I find it a little confusing. Just got to cross my fingers and hope for the best. Regards Barry”

Helpful Report

Posted 7 years ago

Dear Mr Walker We have checked this for you, we can confirm an email was sent to the email address provided at the time of taking out the policy. The email was sent at 18.25 on 17/08/17 please check your junk/spam box as it has been known for emails to drop into these. Regards GEM membership Services

Posted 7 years ago

“It was a simple process, with two straightforward policy options, quick to sign up and pay just as i like.”

Helpful Report

Posted 7 years ago

“Easy online application, very competitive price with everything covered unlike some well known companies who were more expensive”

Helpful Report

Posted 7 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews