GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Forest Row
Rating: 4.69

4.7 Rating 2,674 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,674 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

enquiries@motoringassist.com

Location:

Station Road
Forest Row
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to join and receive all the documents straight away. Can not fault the joining up online. Anita Owen.”

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Posted 5 years ago

“Very easy to sign up”

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Posted 5 years ago

“Excellent immediate telephone response and help from Chris Hollington..... No anserphone with options ! Wonderful ! Easy membership application form. Thanks. Doug R.”

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Posted 5 years ago

“Quick and easy to start, been a AA customer for years but loyalty doesn’t pay , GEM are very competitively priced”

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Posted 5 years ago

“First time customer of GEM, and am impressed how easy it is to understand their pricing structure compared with the competition. Just hope their service in the event of a breakdown matches their online reputation.”

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Posted 5 years ago

“So helpful and friendly, would throughly recommend”

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Posted 5 years ago

“Joining was straight forward and easy no complicated forms to fill in”

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Posted 5 years ago

“This is based solely on the joining process which was easy to navigate and appeared to be much simpler than that of its competitors.”

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Posted 5 years ago

“Very polite and professional, when I spoke to Allison on the phone yesterday. Found the web application for joining very easy to use”

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Posted 5 years ago

“using the GEM Motoring Assist website as a new member was informative, constructive and easy to use”

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Posted 5 years ago

“Once I'd got the hang of where to find information on your site, joining was very quick and simple.”

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Posted 5 years ago

“Just this evening taken out breakdown cover with GEM Motoring Assist. The enrolment process was quite straight forward and easy to do online. So far so good.”

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Posted 5 years ago

“Excellent quality of the site nice and simple.”

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Posted 5 years ago

“Very easy to on board. Early days but hopefully I’ll never need to use your cover. I bought this on the amount of positive reviews you have received from satisfied customers.”

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Posted 5 years ago

“Was disappointed that I could not commence my policy at the point of leaving my existing supplier, so have a 24hr period of lapse of cover not great on holiday!”

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Posted 5 years ago

“A re-joiner. You came to my rescue many years ago when my now 105 years old 1914 Ford Model T broke down. You featured the story in the GEM magazine at the time.”

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Posted 5 years ago

“it was very easy to join Gem. Clear website.”

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Posted 5 years ago

“Many breakdown companies don't allow call-outs within the first so many hours/days of joining. Fortunately for me GEM have immediate cover. I found myself with a burst tyre less than 24 hours after joining and wasn't sure if I could call or not. I have to say the customer service operator was excellent and made me feel really at ease, and the breakdown car was there within the hour. I would highly recommend GEM to others.”

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Posted 5 years ago

“Excellent customer service. Competitive rates and efficient staff.”

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Posted 5 years ago

“joining gem assist was very easy and straightforward and may it continue to be so”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,674 reviews